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Paul Callaghan Builder -
March 19, 2020 @ 02:32
Review for Checkatrade
Replies for Checkatrade
I have been with checkatrade for 5 years now. I used to pay 6 monthly payments of £120 per month per year. Without telling me, checkatrade switched to 12 monthly payments of £120. This doubled my yearly subscriptions to £1440. I didn't realised that they had done this for over a year. I noticed while going through my books. When I asked them last September what the he'll they were thinking of, they just said there is nothing we can do about it and by the way, your locked in until next April and there's nothing you can do about it. I'm glad I've found this site to say my piece. Checkatrade are a bunch of crooks!
Brush magic -
February 28, 2020 @ 08:49
Really shocked and disappointed how Checkatrade has treated its loyal customer’s.
I have been with Checkatrade for over 10 years .
It was a great way to get work,excellent service at a reasonable price.
Since Homeserve have taken over they have ripped us all off massive increase in price and within the last 12 months I have had no more than 10 calls none have given me work.
I have been ripped off as we all have the ethics of Checkatrade has gone when they do this to us good trusted tradesmen and then rip us off when preaching how us the traders should be and treat our customers.
Nothing more than Greed.
Harpin cares about lining his pockets and so did Kevin.
Thomas Chaney Electrical Services -
February 27, 2020 @ 08:02
I was a big supporter of checkatrade for the first few years I had membership but year on year my good opinion of the service is lowered by their constant increase in cost and lack of a better service for the money the charge. The phone used to ring non stop and now it's very rare I get call through checkatrade.
RMT building -
February 23, 2020 @ 11:07
I’ve just received a letter from Checkatrade telling me my membership cost will be going from £1000 per year, up to £4000 per year!!!!! Even at £1000 a year I felt I was paying too much, at least 50% of calls were from time wasters. Called checkatrade about the price rise, they did nothing for me. I’ve had to lose all but 1 work category to keep the price at £1200 a year. I’ll give it 1 more year to see what I get out of it. Better off spending money on other advertising and the sites that you purchase job leads from, which have given me higher returns on investment in the past.
Responsive Roofing Services -
February 22, 2020 @ 04:47
I have been with checkatrade for 2 years. When I joined my monthly installments were £82 for the 1st year, reasonable enough. However the second year went up to £108, which is slightly more than I would of liked to have been paying but still went with them. My term finishes on the 28 of March this year, now I've just had a letter stating that my payments will go up from the 28th of March to £149.99 VAT.
Errrrrhmmm no thanks checkatrade, I will certainly not be paying £180 pounds a month to stay with you. I can't believe how greedy they are being. If this is how they treat there loyal customers, then I'm afraid they are going to lose thousands of trades. No one in the right mind will pay those sorts of prices!!!!
Audio Visual Installation Ltd -
February 21, 2020 @ 02:13
keep away!! I have just finished my membership after 8 years. The last 3 years my membership fees have doubled form £1000 to £2000. They think you will not leave after having over 250 reviews but I have heard that a lot of one man bands are leaving. just as I was leaving they offered me a 10% discount but it is still a rip off with that been offered . don`t get locked in to this system of advertising. THEY SAID IF I DID NOT LIKE THE PRICE INCREASE THEN LEAVE, Thanks for the advise checkatrade!! and thanks for wasting my time and money£££££
C Brookes Plumbing & Heating -
February 6, 2020 @ 11:49
I have been recently contacted by Checkatrade and have tried getting me to sign me up with a free two month trial, the rep has constantly been ringing me even after i said i was too busy to have a look at the offer. After speaking to numerous people who have used them i haven't been told one good thing so will be staying clear.
Martone Plastering Services -
January 3, 2020 @ 05:16
It was good for the first 5 years, then 2 years ago the takeover happened and its gone down hill. Not what it used to be. A waste of money, expensive and no work in return. I had to leave in the end like many other tradesman that were with them for years.
Shady blinds ltd -
November 29, 2019 @ 12:12
Waste of money from my point of view been on for about 8 months had 2 jobs off it but loads of calls from my ‘energy supplier who will cut me off if I don’t pay £xx!
JMS Constructions -
November 20, 2019 @ 10:34
They could be better I think we wasting time and money for it haha I spent over 2000 and no more work anyway I think better spend more money on marketing
Randall garden design and landscaping -
November 18, 2019 @ 08:59
I have recently found out that after last years membership of £800 this year they want £1440 nearly double. They have informed me that there is £10 that they can negotiate with...so insulted! I have had no follow up calls for the last 9 mths from them, shocking and greedy.
VPS Door & Window Repair -
November 17, 2019 @ 08:46
Checkatrade may be good if you live in an area where it's popular. I've found that it pays for itself (just about) but there are better returns available using other forms of marketting.
Page Maintenance Ltd -
November 7, 2019 @ 04:16
Was with this lot from 2015 had just under 200 reviews , it’s been bought out I saw my fees rise by 200 % and calls drop using their figures by 30%
They don’t care just want your money
AJD Construction -
October 30, 2019 @ 07:25
I feel Checkatrade has gone downhill drastically in the past few years. It seems more about money and numbers these days instead of connecting customers to good trades. Massively over priced.
Absolute Plumbing and Drainage -
October 16, 2019 @ 06:25
I point blank refuse to use checkatrade. The ever lasting price increase for lower call rates is the main factor. They call me 2 times a week and never seem to have records of any previous calls. There website is flooded with tradesmen and the no regulations on there have proved to be there downfall
Walkers plumbing & building -
August 12, 2019 @ 05:52
I have been a member off checkatrade.com for about 5 months it is a little bit expensive every month but I do quite well from it . It's important to make sure you get reviews in because that keeps you at the top off the list
London decorating Company -
July 31, 2019 @ 09:54
I have used checkatrade now for 3 years and have to say it is alot of money to pay every month but I always make that back with the amount of work I get from it. you do have to get your reviews from every job or you will go down the list. other tha that I highly recommend it.
He@Heating ltd -
July 30, 2019 @ 08:58
It’s a real shame, a few years back it really did work! Unfortunate since Homeserve have taken over every aspect of this great platform has gone downhill and fast! CEO gone back on his words and bring in a system no one wants! The website/trade search constantly fails to work, seems only advertising they are currently driving is to get more trades on board. Customer service is shocking, gone are the friendly helpful staff, (account manager/team) now there’s call centre staff that know very Little and are unable to help in anyway.
Prompt Services Ltd -
July 12, 2019 @ 10:41
I paid for a years membership and never received one single lead. I had customers post reviews but made no difference. Just one big scam where other members post fake reviews of themselves every night to stay top. Scams the trades and scams the public. Real bunch of leeches.
Heather Contracts Limited -
July 10, 2019 @ 07:10
Didn’t really get as many calls as hoped, but we took advantage of a £30 two month no obligation trial. Really don’t like not having our number on the listing, only our managed contacts. Not writing off this product, will look in the furture
BODMIN PLUMBING SERVICES -
July 7, 2019 @ 02:22
Since been taken over by HomeServe gone downhill no enquiries managed to contact not living up to expectations cost doubling
Concentrating on new membership
Louis Gas & Heating LTD -
June 24, 2019 @ 12:05
Was great at the beginning but since homeserve took over enquiries have gone down hill even with getting lots of reviews. They have over saturated my area so I'm competing with 100's of other companies so customers are getting loads of quotes and driving quotes down to where there is no profit to it. Need to focus on advertising Instead of advertising for new trades and overloading areas. Should be quality not quantity which they have forgotten.
Flintshire Property Services Ltd -
June 21, 2019 @ 09:18
Since been bought out by homeserve they have really gone downhill. To busy trying to get new tradesmen on board than getting work for the ones already members. Totally a waste of money
J & S Plumbing & Heating -
June 10, 2019 @ 07:22
I get loads of quality leads from checkatrade, definitely worth the £1,000 per year fee. Plus they are really helpful via email, phone or Facebook. The positioning system is good as well.
Hurley Group Limited -
June 5, 2019 @ 09:18
I’ve been a member for a few months now. I found that it’s definitely worth the money, the application process is easy. I’ve found that 90% plus of the quotes turn into jobs, due to people already have confidence in you having seen your reviews.
Smidt ltd -
May 27, 2019 @ 10:44
I have been member since 2014 with mixed review value for money. Allays looked at it as advertisement expense rather than core source of business.
Last year got hit with massive incise in fees. I have questioned justification to 300% incrise as it is not normal business practise only to be told that has been massivley underpriced for years, so more of plie of horse manure from them if I may say so.
Since then I have been following financila and investors news with particular aim at Home Serve and Checkatrade.
As it turns out Home Serve has been downgraded May 2019 from low to reduce, with Checkatrade part of company showing healthy 33% rise in profits year on year.
They have poured massive amount of money into advertisement which had to be reclaimed via new membership or rise in fees.
According to article plan is to invest even more money into adverts which will probably result in more rise in fees.
I believe Checkatrade worked great as it was originally set up and help customers find reputable local small professionals like myself. It work for a decade so not sure why mess up something good for contractors and clients.
Unfortunately I believe that small firms like myself are unable to sustain this rapid rise in fees and will be force to make room for larger companies that can afford it making it a bit discriminatory towards small firms.
Lancashire Gas and Heating Limited -
May 22, 2019 @ 06:55
Didn't work out for me. I joined and was told less trades men in the area and a few weeks later it tripled. Plus to stay top of the list you need to be getting loads of reviews. But some customers say they will but never do.
AJD Construction -
May 18, 2019 @ 10:07
As with most things it’s the most well known so that comes with extra costs. Still as it’s so well known and advertised it does go in your favour when customers see your in it.
Z.I.Property Services -
April 13, 2019 @ 09:06
I joined Checkatrade in 2012 and had a good 5 -6 years with them. Good level of enquiries and generally few time wasters. Cue Homeserve taking over and things went drastically downhill. Level of enquiries fell off a cliff and customer service went with it! Absolute joke of a company now, such a shame coz in its heyday it helped me build my business from nothing
Apex Appliances -
April 9, 2019 @ 10:42
Used to be with checkatrade four five years,but last year when homeserve fully took over in August they vertuly doubled my fees ,more and more of the same trades came in the same area when I was told it would be limited work dropped off,customer services went down and attitude was appalling.since I had left herd of more and more problems trades are still having.
Three counties damp and groundworks -
April 8, 2019 @ 08:08
Used to be really good when you got one point of contact. Since being bought out by homeserve, enquiries have gone down and customer service has lowered considerably
i-Fix Gas & Heating -
April 8, 2019 @ 07:38
They take a lot of your money and very little to show of it. Roughly £1000 a year. You cant show your own number any more. I dont trust the company
Approved Technical Services Ltd -
March 25, 2019 @ 09:56
Only been with them for a few months but works coming in from them plus it helps to have the affiliation put on my website yellow pages listed, customers wanna see that kind of stuff now
Aurora Building and Maintenance -
March 19, 2019 @ 06:59
Stay well clear starts out okay saying there’s only going to be four of you in your area by the time I left there was 12, mis-selling,won’t take off false reviews As said by many people taken over by HomeServe who are also a company To stay well clear off
RJ Electricians Ltd -
March 8, 2019 @ 06:08
This is another marmite sinario, my personal experience is they are ok a little pricy but ok I usually get enough work which warrants paying them the £90+ a month although I’ve been ill over the last 6 months and been struggling with my finances, checkatrade were very understanding and gave me two months free to help me get back on my feet
TJ painting and decorating -
January 23, 2019 @ 02:42
I have been a member twice over the last 4 years, The first time I joined 4 years ago the response from customers was amazing. I had more or less 6 -8 months work lined up. However the second (last year) time I joined was a complete nightmare, despite keeping my profile up to date weekly my phone never rang with an inquiry from CAT at all. Think twice before investing your hard earned cash is my advice, as there are other better and cheaper lead generation sites available.
A Royal Flush Plumbing -
January 9, 2019 @ 11:26
member for half a year. issue after issue, feedback not being published though sent and site breaks a lot, their search pattern is really messed up as well. they also are trying to flood the trades and spin members a load of rubbish when complaining
Glenco plumbing Milton keynes -
December 30, 2018 @ 10:32
We don’t agree with having to pay for work and believe work should be earns on reputation alone and no subscription fees possibly a bad thing for the industry.
Shaw's plumbing and heating -
December 16, 2018 @ 10:55
I've been with CheckaTrade since 2010 and have to say it has been great up until Homeserve took over since then there has been too many issues with the website crashing and not showing up business correctly, they get put right but then it happens again, just check the checkatrade facebook group to see just how many un happy customers there are now. the price is another issue 100% increase on renewals.
J.M.Horley Property Maintenance & Home Improvements -
December 10, 2018 @ 11:58
Been with them 5 years. Since the change of ownership to homeserve the customer see has fallen to an all time low, prices have almost doubled and enquires have dramatically reduced.
Northwest Engineers -
December 8, 2018 @ 12:02
Was with checkatrade for 2 years and in them 2 years I received at most 10 calls through it all small jobs, came up for renewal in September this year and decide it wasn’t working for the business and wasn’t worth the money.
Gas Eco Heat -
December 7, 2018 @ 10:11
I’ve been with CheckATrade for nearly a year now and I have to say I do like the idea of tradesmen register as you just pay full year membership and get work leads directly from customers not like others charging you money for customer details so you can quote and that doesn’t warranty anything.
However I don’t get much work from CheckATrade , but I think that’s because there is too much competition in my area.
MB Gas & Heating Ltd -
December 1, 2018 @ 10:45
In my opinion it is very over priced , I'm not happy with the managed contacts as I am paying for my business information to be advertised .The site does generate enquiries but not as many as they would have you believe
AEI Electrical -
December 1, 2018 @ 10:09
Didn't work for me. I kept on Top of my reviews but didn't get much out of it. I am in a very competitive area which may be why. Is a good tool if it works for you.
M.E.T Electrical Ltd -
October 27, 2018 @ 03:21
Works well for us. Keeping on top of reviews a must. I've had a good amount of leads and confirmed jobs through them.
Surrey Gas & Services -
October 21, 2018 @ 03:21
Works well for us but you have to keep on top of your feedback. £120 a month for 2 categories which isn’t bad at all
Ph plumbing & heating services ltd -
October 19, 2018 @ 05:59
Works for us but you do need to keep up your end by handing out review cards with every job . I find I’m only getting a few cards back as reviews around 1 in 5 back as reviews
Austin Plumbing Services -
September 30, 2018 @ 02:43
Joined last year. Made no difference to my work load. All I got was spam emails. Left within a year as I found it to be a complete waste of money.
GGB Heating Solutions -
September 20, 2018 @ 08:03
The Idea is a great concept. However, for generating work it wasn't great for me. It was good for the review system and I had a lot of positives from that aspect.
Electrical but keeping private -
August 26, 2018 @ 08:40
Check a rip off more like. Almost doubled my annual membership as they were taken over by homeserve, with promises of extra spending on advertising which is interesting because I've had far less less customer work from Checkatrade thatn when I was paying half the amount. £1,500 a year to have a page on a website is far too much.
The staff don't even bother calling to see how things are going like they used to. Don't waste your money, and be warned they will double your annual fee after the first year when you have worked your socks off to get great feedback. I shall be leaving them when my membership expires.
They also allow an unlimited amount of the same trades to advertise with them locally, so you may be surrounded by other same trades working all around you (check a rip off don't care as long as they are taking your money),
InsideOut Property Solutins -
August 13, 2018 @ 10:56
Checkatrade offer an excellent product and it made a massive difference to our business at start up as it was an almost instant customer base. Only downside was the recent price increase for membership which my opinion was excessive.
Esspro Property Services -
August 4, 2018 @ 10:29
Being part of Check A Trade had given my company the ability to take the next step due to the leads and profile. Check a trade also made me realise the importance of my company brand and the need for things like feedback. Check A Trade is changing and I’m not 100% it’s going to be for the better with homeserve but time will tell.
Kingston Gas Services Ltd -
July 29, 2018 @ 03:00
There is currently a lot of concern with checkatrade, my review is based on the last two years Ive dealt with them.
The staff are always very polite and helpful, everything I have asked for they have delivered on hence the 5 stars.
The brand up to date is excellent Im not sure about the new owners and cant help thinking they have a hidden agenda. Costs have been reasonable and I have received good quality leads, checkatrade helped me realise that getting customer feedback is key to gaining new business. Hopefully my charge wont double like others have said.
Hopefully checkatrade wont be ruined.
LH ELECTRICAL -
July 14, 2018 @ 08:57
The price of checkatrade has just risen to £1500 a year which was explained by “more marketing and realisation of their leads true value” Checkatrade has also been taken over by home serve a much larger company so I only see it getting far far worse. We said goodbye but good whilst it lasted
Bells Heating & Gas -
July 1, 2018 @ 03:47
Too expensive l, sometimes pushy, dont be fooled by as they just want to take your money. Not worth it
Boilers 4 Britain ltd -
June 30, 2018 @ 08:22
Awful! I do not believe in this company whatsoever I always feel they have an alterior motive in what they offer
Wadhams Plumbing and Heating -
June 29, 2018 @ 12:14
I was previously a member of Checkatrade in the begining my ROI was great! 80% of the calls converted into jobs,there where limited number of any one trade which boosted my work load but as they grew so did the number of tradesman, the calls started to slow down and the number of calls converted to jobs severely dropped off. It soon became clear to me it would only get worse as they grew larger so i left. Over all i was pleased with the service they provided for the time i was with them.
Newport Alarm & CCTV Services -
June 26, 2018 @ 02:03
I do like checkatrade the staff a helpful but they are very high priced in value for there money u could get it cheap else where for the same service
Fastfix Heating & Home Services -
April 19, 2018 @ 11:27
Great valve for money when starting out just so long as the reviews keep coming in! I get the exact kind of work i need out of it
Box Home Services Ltd -
March 7, 2018 @ 08:50
This has worked well for me but you have to keep on top of the feedback and update your profile. I made the fee back within 2 weeks of going live but be wary of cold calls and spammers emailing constantly but I guess that goes hand in hand with online advertising. Deffo gives the customers a chance to view your work before calling and generally don't get many timewasters, plus its good to refer clients back to should they require references...but as with most things you'll only get out of it what you put into it.
January 31, 2018 @ 11:08
You must keep on top of updating the site and make sure that review go in otherwise you will slip down the order and phone dry’s up. They have put me at the top for my area for a 24hr period and my phone is non stop. Like how helpfully there services are but i do tend to find other companies phone me just to advertise with them.
Grant John Services -
January 19, 2018 @ 03:04
Always worked well when I used checks a trade, the price increase I think was a bit much but they soon reduced after some feedback.
Lakins Heating and Plumbing -
January 4, 2018 @ 01:00
Really didn’t work for me, all the reviews that I had on Checkatrade were my own customers that left reviews, none were from Checkatrade.
In my year membership I managed to generate leads for 2 gas safeties.
After sales just kept saying “it’s very unusual for you to be getting no calls, you’ve everything set up right on the site”...
6 months later still dry and still no real help from the aftersales team.
Gas Smart Home Services -
December 5, 2017 @ 11:23
Great value I think. Gets you the right type of customers and more than covers itself in terms of cost
Ethos Heating Ltd -
December 2, 2017 @ 08:16
I found that checkatrade.com does boost business and the staff there are allways there to help i just find it rather expensive and would never pay that much would be good to use to start your business but after that it is not needed
November 7, 2017 @ 04:16
I have to say I do love check a trade. There always kind and will help in any way they can have never had a problem. As long as you always keep up the feedback cards
J P Chandler Plumbing And Heating -
October 12, 2017 @ 07:02
First year free, great loads of work then it dramatically dried up. Then customer service gave up sorting issues. Never go bk.
D. Barrett Decorating -
October 10, 2017 @ 12:46
I have been a member for two years now and it has been a very successful form of advertising for my company. Whilst the initial outlay is greater than other places the amount of work generated by the site is more than worth it. It works very well alongside my other memberships.
Stuart Roberts Limited -
August 17, 2017 @ 02:03
I've found check a trade to be the best firm of advertising that I have done. Some say it's expensive, but I don't agree. I was paying twice as much to yell, and didn't get anything like as much work Fon them. I do find it's better for bringing bathroom work in rather than the heating side.
i-Secure Systems -
August 3, 2017 @ 08:54
I signed up for checkatrade last November. The sales rep was pleasant and really sold it to me. Although pricey I was made to believe the work enquiries were high but I found I've only received a handful of jobs so hasn't really paid for itself. I've worked on my profile and promoted it but still difficult to get noticed. I'm in two minds as to renew. They had my address wrong when requesting feedback cards and stickers and still not received and we are 8 months in.
Diamond Damp Specialist and Maintenance -
July 18, 2017 @ 08:22
I feel the fees are to high, they are set in stone even if your a small company, its alot to pay out, only my view it should be chargeable for the size company you, that would give every size company a fair chance, all the feedback I hear is good
JR Williams Plumbing Services -
June 30, 2017 @ 09:07
I was sceptical at first and the fee nearly made me walk away. I've renewed for a second year because it has brought me so much. I always ask my customers where did they find me (like an advertising survey) and about 75% is Checkatrade
A1 Complete Plumbing & Heating Ltd -
June 28, 2017 @ 09:26
I have been a Checkatrade member for over 5 years, it's by far the best advertising we do and remains a constant source of reaching new customers. Would recommend to other companies
MJE Plumbing Services -
June 27, 2017 @ 08:21
Good service idea. And been a member for about 8 months now. Finding it hard to get customers to leave feedback on there but all in all a good service and I get a bit of work from it.
M c bathroom and boiler company Ltd -
June 24, 2017 @ 09:26
Check a trade has worked well for me,
I have put a lot of pictures and customer feedback review into it.
It's true what they say, you only get what you put into it.
Chubb heating ltd -
June 14, 2017 @ 08:54
Been a member for a few years
Found to many people advertising for leaflet delivery
Has worked well for us
You get what you put in so if you don't tell your customers you won't get feedback we get a lot of enquirys and have found a better quality of work from it
Stour Valley Plumbing -
June 1, 2017 @ 01:42
For first six months I found it brilliant but even though I collect lots of reviews , work tailed off around xmas time. This may be because of increased numbers of tradesman in my area or maybe as more of these type websites have popped up
S J Wright Plumbing &a Heating Ltd -
May 21, 2017 @ 06:52
Have been a meneber for 3 years now, debating about it next year. To many people doing the same thing in the same area. Even brickwork company's listing as plumber / electricians etc which are then subcontracted out. The theory behind it works but need some attention.
Alltime Plumbing & Heating -
May 18, 2017 @ 06:28
Since being on checkatrade my business has gone from strength to strength. If your willing to put the hard work in and keep customers happy then checkatrades worth doing.
Tante Gas Plumbing & Heating -
May 14, 2017 @ 10:26
All about feedback this site you need get feedback to get calls if customers don't post cards they you won't get as many calls but seem get calls
Ignite Plumbing Services -
May 14, 2017 @ 07:07
Signed up a few months ago and the enquiries I get through it is good. Definitely a good return on investment Signing up was a breeze and it was all up and running within about 3/4 weeks as I was informed. You do need to keep getting review cards filled out and sending them in to ensure you are at the top of results. I have noticed a few review cards going missing and not being published but this could be down to the mail system so I am now taking pictures of each card before it is sent so that I have a copy in case it goes missing.
Bell Heating Services Ltd -
May 2, 2017 @ 10:05
After signing up last year it paid for itself within a month. Getting set up was quite easy and the checkatrade team were really helpful. Took about 3 weeks from signing up to going live. Volume of enquiries coming through can vary from couple a day to 1 a week.need to make sure your customers are giving you reviews to stay at top of search list in your area. Not for everybody and never going to keep you busy full time but works for me
Ren-Tech Solutions Limited -
May 1, 2017 @ 09:59
Signed up about 5 week ago, I was told my profile will be live within two week, after the two week they phoned to say they had not recieved my references... I provided them on the day of the interview, so at the mo not a good experience!
Lock'n'Secure Locksmiths -
April 30, 2017 @ 10:32
Despite their customer service being of variable quality, sometimes very good and other times terrible, the roi I get is second to none. Typically pays for itself in month 1 from the jobs generated. That said you need to ensure you keep a steady stream of reviews coming in from customers to stay at the top of searches.
Youngs Gardening Services -
April 30, 2017 @ 07:17
I lost alot of work from having my equipment stolen last year, thought i would try checkatrade as an advertising point, not only because their advertised on tv and catchy theme tune but eveybody googles services nowadays. Checkatrade team for
Me were brilliant they keep checking in always there to help alot pf hepful things for members. And good way to help your business grow, it works really wel. You need to get the ratings from customers do this and checkatade works wonders for you no matter how many other services are on there similar to yours. Its cheaper to use checkatrade than local magazines and paper ads because your top
Of google pretty mich can add pictures people can confact you on there direct request call backs. Really good system and sorts cowboys wirh ko insurance to the genuine so people who look on there arent looking for a cheap job but a proffesional job.
DWF TILING -
April 27, 2017 @ 07:34
I've previously used checkatrade, and for. E it worked perfectly! Great value for money vs my return. Custer service was spot on if ever I had an issue. Would recommend.
CCH Leeds -
April 22, 2017 @ 11:12
We used Checkatrade and we did get work from it but I found myself very disappointed that I paid £700 for it and they then started offering in it free to new customers. Not really a company I would like to support but you will get some work, All in All ok
Sunrise Plumbing & Heating -
April 20, 2017 @ 09:05
Joined these 4 years ago and for the majority of the time we were pretty happy. We are still members however the leads of dramatically reduced.
Biggest factor I feel is they have saturated the areas and despite saying they were going to limit members in areas it never materialised and they have taken on more and more members all pissing in the same pot.
For us to renew next year they would have to have a major change if not we will invest the money elsewhere
J.C.O Plumbing and Gas -
April 13, 2017 @ 03:30
I love the whole set up of checkatrade.com I've been with them for 18 months and always receive a steady supply of work from them. Hopefully with the merger with homeserve this will not effect how the company is ran
A-Rates PowerFlush -
April 5, 2017 @ 09:05
The customer service you get from checkatrade is second to none. Fast at getting things done. Been abit quiet since Homeserve purchased 70% of the company so I wonder what's going on in the offices.
Core heat -
March 17, 2017 @ 04:46
Allwais good to say im on checkatrade. We will see what the home serve deal brings!
iGas Heating Ltd -
March 17, 2017 @ 08:07
I was very sceptical at first but finally bit the bullet last Christmas and went live in January
I can honestly say it has worked far better than I could have imagined, and paid for itself at least 10 times over in 3 months. If it continues like this I won't need to advertise anywhere else. Slightly unnerving hearing about the sale to homeserve but the owner himself has sent an email to members reassuring them it won't affect us winning future work. Great touch imo
Quality Plumbing -
February 22, 2017 @ 11:28
I've been a member of checkatrade for nearly 3 years. It has kept me busy but to keep the work coming in you have to put effort into getting reviews and keeping your profile up to date. If you don't, you slip down the list and customers won't find you. The customer service has always been good if I've had issues. If a customer sends a negative review in, your advisor will help you to get it resolved rather than just putting it straight online. Better value for money than other review sites too which cost per job.
Dickens Gas & Heating -
February 20, 2017 @ 09:12
Checkatrade is great if you're near the top and that's in your own hands. Send a couple of review cards off daily and you're gonna be up there and then the work comes in. If you drop down the list you won't get a sniff though.
Dps plumbing and heating -
December 20, 2016 @ 10:41
Never wasted my time or money with this company. Far too pushy saying they have loads of work available. More than likely usual sales person spiel.. another expensive organisation to pay out for.
SWAT 24-7 Pest Control -
December 20, 2016 @ 09:01
Very good company alway there at the end of the phone if you need them , great service great prices
The Window Workshop (Sussex) Ltd -
December 18, 2016 @ 09:17
SAFGas Ltd -
November 15, 2016 @ 10:59
Have never - & don't intend to - spent money on advertising, just recommendations.......
Martindale Windows and Developments Ltd -
November 15, 2016 @ 05:45
Much better than the yellow pages
J.Croucher Painters & Decorators -
November 15, 2016 @ 11:55
Ackroyd Plumbing and Heating Ltd -
November 15, 2016 @ 09:28
I've found Checkatrade outstanding value for money. Although it doesn't necessarily generate a huge amount of work for us directly, it more than worth the cost.
Many customers find us by other means then check out our reviews which helps us to win the work.
As long as you are proactive with your account and get customers to leave feedback, and are good at what you do you can't go wrong with it.
Atd construction -
November 15, 2016 @ 09:06
SPC Plumbing and Heating Ltd -
October 21, 2016 @ 10:07
I'v been on checkatrade for 7 years now and it been good for my business, it's got a bit more expensive now.
M Brierley Plumbing Limited -
October 21, 2016 @ 09:09
customer service is terrible. 6 years I was a member.
They are only interested in the money.
Quantum Commercial Heating -
August 18, 2016 @ 07:40
Poor due to having to many tradesmen in one area my first year was ok but second year my phone never rung from it
Heating And Plumbing Engineer -
August 17, 2016 @ 07:28
Hanbury Plumbing and Heating Ltd -
August 9, 2016 @ 06:04
Best paid site
O'Brien Property Maintenance -
August 9, 2016 @ 10:36
Disgusting attitude from customer services only interested in taking your money for very little return,
Will not give you any help or advice if your profile is under 18 positive review not taking in to consideration the neutral reviews, I found a total waste of time always took customers side to an argument not the trade that is being squeezed to get more out you for the money they originally agreed to pay.
Hampshire Boilers -
April 22, 2017 @ 10:19
Question for Checkatrade
Answers for Checkatrade
Does anyone use Trust A Trader I keep hearing there radio adverts. I feel its to late in the game to join Checkatrade and with the recent buyout from Homeserve i now feel it will be a waste of time.
Sunrise Plumbing & Heating - answer on April 22, 2017 @ 10:22
Used to be with them dropped them waste of time, still with Checkatrade but that's died a death to many at it now
Next years advertising budget will invest a lot more into getting Adam to redo the site etc he currently looks after it and to be fair is now our main source of work
Hampshire Boilers - answer on April 22, 2017 @ 10:44
How long ago whas it you was with them. I keep hearing there ads and i cant help but feel if im hearing them then potential customers can hear it as well.
Shankster’s Home Heating UK - answer on January 7, 2018 @ 02:33
I’ve been with them coming up to the end of my first year
I will not be renewing over£800 inclusive of vat
I will spend that money on promoting my own web site
Drew Styles Plumbing & Heating -
April 10, 2017 @ 06:46
Do any heating engineers use this and how much work do you get off it? What kind of jobs do you get from it?
The Boiler Guys - answer on April 15, 2017 @ 08:44
Been on checkatrade for 7 months, quite frankly it has not worked very well for me,I havec had a few little jobs, but it has not jutified the fee at present, over £200 a month, some months we have had nothing at all, despite the fact that we were told they get thosands of enquiries every month.we are using our word of mouth jobs to pay for it.You get reasring phone callsfrom the checkatrade staff saying it will hopefully pick up, mean time you just keep paying.I just hope it does pick up, or i have wasted a lot of money.
J.C.O Plumbing and Gas - answer on April 18, 2017 @ 04:06
I use them and get lots of work through them. I'd have a look on there website first and see how many engineer's are in your area. Initially I was the only person in my town on there but a few others are now using it.
Ackroyd Plumbing and Heating Ltd - answer on April 19, 2017 @ 07:20
YES! I don't know where the £200 a month comes from (as the other reviewer stated) I pay £650 a year and that's it. Provided you are pro active and get your customers to leave reviews then it works well.
If you don't get reviews then you drop down the list. You have to help yourself or it won't help you.
I find that even if it's not directly generating a job then people are using it to decide who to use. We gain ALOT of work from people checking our reviews out after hearing our name.
GRT heating & Gas services - answer on April 19, 2017 @ 05:51
Worth it for new business until you can get established and rise up the google rankings etc
Sunrise Plumbing & Heating - answer on April 22, 2017 @ 10:23
Used to get loads years ago now it's very poor, think this is our last year with them
Sunrise Plumbing & Heating - answer on April 22, 2017 @ 05:31
Used to get a lot of work from full installs to leaking taps. Now they have saturated the market and customers seem to want something for nothing. Not as good as it was
J.McKie plumbing & heating - answer on May 6, 2017 @ 11:57
Got loads of jobs from boilers to taps my boss sacked it off in the end though got too busy
Expert Trades (Adam) -
March 27, 2017 @ 08:57
Hey all - are you using Checkatrade for leads (new business) or reviews etc to convert leads you get yourself ('please check out my Checkatrade profile')?
Terry Burgin Plumbing and Heating Engineer - answer on April 4, 2017 @ 03:50
No, would rather push my expert trades site and Google reviews rather than pay a middle man site like check a trade.
They may be top of Google rankings but you then have to compete with everyone else on there.
PARAGAS - answer on April 5, 2017 @ 08:09
No. I'd never use them. Spend some time on your Expert Trades profile and website and the leads will start coming through.
iGas Heating Ltd - answer on April 6, 2017 @ 07:46
Mainly to win new work for me personally but having an online presence through reviews is also a bonus
Electrical Innovations (Derby) Ltd - answer on April 10, 2017 @ 06:11
I don't use them. Seemed expensive, or am I being tight?
Lock'n'Secure Locksmiths - answer on April 16, 2017 @ 09:38
Have been on checkatrade for five years now and the benefits to my business far outweigh the cost. As with any marketing spend you need to calculate the RoI for you as it will vary depending on location, business type and saturation.
D. Barrett Decorating - answer on April 16, 2017 @ 09:38
Yes, it is a valuable source of work for myself. There are a lot of time wasters that you have to sieve through but the genuine customers pay for the years membership in one job. For a young business it helps build a customer base which leads to repeat work
Bright gas - answer on April 18, 2017 @ 07:06
If you do checkatrade properl its easy and cheap seo , every photo added you put some keywords in - boiler relacement leeds and so n . Then you are ranking better because you are on checatrades back links