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M. Cox Electrical -
October 8, 2019 @ 12:30
Review for MyBuilder
Replies for MyBuilder
Every time I spoke to customer services they’ve been good to me (apart from the hard sale).
The problem I have (for example an EICR) is I have all the correct insurances, qualifications and experience in place, I will be placing an estimate next to someone who does not and will be cheaper due to this .
Because of the MyBuilder branding the customer thinks everyone has the correct qualifications et cetera to do their job. So I find lose the work to the non-qualified and incorrectly insured cowboy.
Absolute Plumbing and Drainage -
October 2, 2019 @ 11:31
Mybuilder is good for one thing and that’s cheap easy jobs. However it has created a race to the bottom atmosphere. It sides with customers and not the professionals and allows multiple tradesmen to go for the same job and if they all get shortlisted then they all pay. Vicious cycle
Chalmers Gas & Heating LTD -
September 16, 2019 @ 09:22
Mybuilder is a total waste of time. They actually encourage the customer to shortlist as much as 5 tradesmen for a service or tap change, it’s absolutely disgraceful. They make their money from getting as many shortlist fees as they can. It’s a total race to the bottom. I still keep the eye out for the odd job here and there but i’ll never go and compete with 4 other companies to change a trv
Huddersfield Plumbing Services -
September 14, 2019 @ 08:30
I used my builder years ago. never ever again will I use this company. on numerous occasions I was sent fake leads. questioned what had happened.
just told its unlucky you didn't win the job. I didn't even get any communications from any of them.
A J Redgate Carpentry -
August 30, 2019 @ 10:17
I first starting using my builder when I first went self employed, hard to get into Carpentry at an older age, no one to give you a chance so started doing domestic work on my own. Anyway it can be expensive and there are a lot of customers that have champagne taste but lemonade money.
I never reduce my cost and so have done pretty well out of it but you have to be careful selecting the customer. I have completed about 30 jobs on my builder but have probably paid for 60-70 leads.
I may have been lucky but the jobs I have won I have done very well out of and have many referrals from the work that I have done. More often then not I usually get 1-2 more jobs out of it.
One customer gave me a whole years worth of work. About £30,000 from just a an initial £10 lead. So it can work out well.
Connor's Heating Solutions -
August 15, 2019 @ 10:43
I use MyBuilder occasionally when it's very slow. I don't get into bidding wars with other trades people, I select (as carefully as I can) the people/jobs on offer, I state my estimated price and state they should only shortlisted me if they want my services. It has worked for me so far...
Lee Key Plumbers -
August 4, 2019 @ 09:23
I wouldn't use these. I find the people that use this site are just after getting a trades man to their work at DIY prices. Some ridiculous prices requested. One wanting a whole bathroom supplied and fitted for less than the cost of the materials.
Bean Plumbing & Heating Services -
July 18, 2019 @ 07:32
In short don’t bother!
I used these to fill gaps in my diary when I first started up but as you pay for the lead and there is no guarantee of any work you’re often paying out for no benefit. It’s also a race to get shortlisted. I found that all it attracts is people who can’t do it themselves but want jobs done for nothing. But if you pay nothing you’ll get a crap job. You get what you pay for.
Hodgson Electrical -
July 8, 2019 @ 10:46
I used this company when I first started my company, it is an expensive way to bid against other trades for who can be the cheapest and the only real winner is my builder. Not a way to run a company but hand of just starting out
Volter Electrical Services -
June 18, 2019 @ 02:35
I have used these for a few jobs but now I have given up,
When the customer shortlists you and then cancels the job you will still get charged also the customer can shortlist as many people as they want so the only Winner here is mybuilder
GES Electrical -
June 13, 2019 @ 06:56
I used these during my first year of trading as a sole trader and got a couple of jobs but it turned out to be a race to the bottom.
Lowest price wins or the first person to get to the job. If you have more than a days work in front of you then don't bother. They attract startups so there is alway new competition supplying their services for minimum wage. You pay for the lead if you get shortlisted and don't tell the job poster those details so, they shortlist you for advice and move on to the cheapest quote.
burnside and Walker gas and plumbing -
May 14, 2019 @ 02:21
absolute joke company! charge you to be shortlisted then the customers want to pay you peanuts absolute joke keep well clear. and do your own finding for new business that way at least your only paying yourself and not some rip-off company
March 26, 2019 @ 04:49
I hate firms like this. I've tried it, its not great having to pay £4 to maybe get the chance to quote a leaky bath tap 50 miles away. Just seems to be lots of customers on there that want jobs doing for naff all. We all got to eat right.
This is not for me.
The lock monkey -
March 25, 2019 @ 07:12
Had a few jobs from them a have found a few customers just trying to hammer down the price .
But if your quite its worth a go if the leads are not to expensive as I have also found the lead price doesn’t always correspond to what the customer has budgeted
DF Electrical -
March 22, 2019 @ 08:32
I hear a lot of people knocking my Builder, but I find it very handy. If I’ve got plenty of work on, then it costs me nothing, if I’ve got some gaps in the calendar then I start showing interest in jobs and give a rough quote to weed out the people who are looking for unreasonable work at an unreasonable price. If you work it right it’s a great asset
Aurora Building and Maintenance -
March 19, 2019 @ 07:01
When I first started on it five years ago it was good and cheap but now it’s really expensive and even if it’s a false lead they will not even think about giving your money back could be 20 to 40 quid wasted. They won’t even look at your request.
Stay well away
RJ Electricians Ltd -
March 8, 2019 @ 06:17
Customer service is non existent, I have tried calling them but they only seem to have a sales team.
I find them a little expensive.
I would prefer to pay as I go instead of the following week as these bills can get quite pricey
I.S.G Painter & Decorator -
February 9, 2019 @ 10:09
I have used my builder to pick up the odd job during a quiet spell. I like it for the fact you don't have to sign up to any contract. The only downside is if you get shortlisted for a lead, which you then pay for, you don't get your money back if the customer does not get back in touch with you or has changed their mind.
Phase Connections -
February 9, 2019 @ 09:04
Good is you have a quick spell. You can just log on and go for a job. You can see before hand what it’s going to cost you. There’s no monthly fee. So id you don’t use it then your not being charged. Pricing is a bit funny at times.
Landlord & Homeowner Gas Services -
February 8, 2019 @ 01:19
Customer service is shocking. I use this for filler work and most of the leads are useless. It’s getting more expensive to bid for work and the more contractors use it, the worse it is becoming.
Electric Company -
February 5, 2019 @ 10:02
Expensive and rubbish, full off time wasters and they offer no support from customers not paying money however the quick enough to take it from you, leads come in fast but 80% are worthless, I wouldn’t recommend my builder to anyone
January 24, 2019 @ 10:07
Only just signed up with them and my view is there is no protection at all for the trades person. They are dependent on the customer posting jobs and the customer shortlists forget the trade person. Probably my first and last time i will use this site.
Walkwood plumbing & heating ltd -
January 24, 2019 @ 12:20
I have been using my builder for the past couple of years I find it very tedious everybody wants everything for nothing you have to pay few leads and then you may not even get the job I do not appreciate paying for jobs but when you have a new doorstep you just think 5 pounds and I can make £60 win win but really overall the only people that win is my builder
Rapidz services -
January 23, 2019 @ 02:57
I joined them a year ago, after 2 weeks they closed my account apparently i falsified reviews which honestly i didn't.
They had no evidence whatsoever but you know they have the last say.
Also prices are ridiculously expensive.
A Royal Flush Plumbing -
January 9, 2019 @ 11:29
avoid at all cost. clients on there want the cheap and nasty. like to ask you questions if you pay to be able to quote and contact them. whomever decides the fees is a moron who hasnt a set price but sets them on his mood i think. one day it will cost a few quid, next one couple be in double figure. if you have an issue they do everything they can to not help. they want your money and thats all
J.M.Horley Property Maintenance & Home Improvements -
December 10, 2018 @ 12:02
I tried my builder but it seems that it attracts the type of customer who wants the best but isn’t prepared to pay for quality. I think the pricing is a bit high too. Prospective customers are unaware the we pay for a lead.
Northwest Engineers -
December 8, 2018 @ 12:05
When I started out I tried my builder and absolutely hated it, obviously when a job had gone active you show interest you get billed for it and you quote for it and your the only time one who’s shown interest from mybuilder but don’t get the job or more than 3 business show interest but still get billed for it, it’s all wrong. Really don’t use them waste of money and time
Thoroughbuild UK Services Ltd -
November 27, 2018 @ 07:38
We are on mybuilder and very rarely use it I'm afraid. The price they charge for the leads is becoming rather stupid, plus we did have a dispute once and mybuilder did not help at all. It is made purely for customers to get the silliest quote possible. Does not help the tradesman. Plus I do believe that we had a fake job post once.
RS Plumbing & Heating -
October 16, 2018 @ 08:55
Awful. I was a member when I first started out as self employed but thought the whole concept was flawed. Customers assign a value to a job. How would the customer know how much it costs for me to fit radiators even if they have had a similar job done before? You then pay to respond to the lead based on the value the customer assigned.
I would never use them again and would suggest no one else does either.
October 1, 2018 @ 09:36
Well where to start ...they make money from leads you don’t get ,.,,,,the amount of times I’ve shown interest in work then you get shortlisted once u are short listed u pay a fee even if u don’t get the job and 99 % of the time the client is either quote finding or the job ain’t what they describe ....waste of time save ya money
HLG Painting & Decorating -
September 4, 2018 @ 05:24
My builder is okay as a second source of work leads but not your main. Most of the time its people posting very little information on job lead which you would have to show interest in just to find out more information which in most cases loses you money. Although if you have a 100% positive feedback its a good accreditation to show. Every now and then you will find the odd good job but most of the time its people looking for the cheapest quote.
Esspro Property Services -
August 12, 2018 @ 03:57
I have been on My builder for a while now and have worked hard on my profile page with pretty much no success. I have shown interest in 100's of leads with no return. I now only use it as a type of accreditation but would not recommend this as a stand alone tool to gain work
PipeDream Plumbing -
July 28, 2018 @ 06:38
Poor customer service. Cheapest price wins most jobs on here. I've purchased leads and had no contact with the customer. Overall I would say avoid these sites and spend your time promoting yourself elsewhere.
LH ELECTRICAL -
July 14, 2018 @ 08:53
I haven’t used for a while but I still get notifications which seem consistent so they must get a fair share of jobs. I have used it to fill gaps and been fortunate to have repeat custom from just a few leads but I also have had time wasters on there and a lot of trades under cutting as it’s almost a glorified auction but if you budget it within your marketing spend it can be well worth it.
Bells Heating & Gas -
July 1, 2018 @ 03:48
Customer service is none existant, tried paying for leads but system just refuses how i pay or says error. Waste of time.
S Court Plumbing -
June 29, 2018 @ 11:48
Prices are rising it was once much cheaper to use. They don’t send a huge amount of work over but I like the fact there is no subscription so you can pick and chose jobs if you have a gap.
Michael Frith Plumbing -
May 22, 2018 @ 06:31
Have been using this company for over a year now, not had a probkem with them & has filled gaps in diary. As long as you check the description of the work customer wants doing befire committing & i always put in my introduction when I'm next available so customers don't shortlist me if they want work doing quickly
Celtic Plumbing and Heating Services Ltd -
May 10, 2018 @ 07:41
Easy to fall back on if you have space to fill in your diary. Plenty of leads sent through which covers a wide scope of work. Never had a problem with them and has filled empty spaces on many occasions.
DC Heating & Plumbing -
December 21, 2017 @ 10:49
i started using my builder when i 1st became self employed and had gaps in my diary i have had some really good jobs come from it and only have good things to say, the leads are alot cheaper than rated people and i think the customers are a bit more realistic with there budgets etc on here
Thistle Plumbing Services Ltd -
December 10, 2017 @ 05:30
Basically its a site for Rogue customers to get work doe for free or they agree a price for work to be done then once work co pleted they decide what to pay the tradesman. Never using these type of sites again.
OnFlo - Plumbing & Heating Services -
December 9, 2017 @ 10:45
I have been self employed a year now, I had no customer base when I started out so I used MyBuilder to buy leads to get customers. I now have a established customer base thanks to this company.
Gas Smart Home Services -
December 5, 2017 @ 11:25
Not impressed at all - they charge you for a lead that usually the customer doesnt want! The leas prices dont match the job. All the customers on it are cheap scates
Mark Hughes -
December 2, 2017 @ 06:50
Lots of leads were people either want it done today , for pennies or are just looking for a price so they can go back to another fitter, will see what the new year brings , ok for filling periods that you are quiet
GQ Heating Ltd -
December 1, 2017 @ 10:57
On more than one occasion I've paid for a an expensive lead which has resulted in customer just fishing for Prices and doesn't even have budget for budget boiler
Northumberland Double Glazing Repairs -
December 1, 2017 @ 06:30
We found that a lot of the jobs posted are from people who are either looking for a job done for peanuts or people who "Are just getting an idea of prices". Mybuilder are basically just after your money.
Agnitio Plumbing & Heating -
October 22, 2017 @ 06:11
The majority of people who want work done via my builder want it done for peanuts saying that if your a bit on the quiet side can be helpful but wouldnt really recommend to anyone as it can cost you more especially when you first start if self employed
D. Barrett Decorating -
October 10, 2017 @ 12:48
Majority of customers on here expect a job done for pennies, do not realise that to even contact them costs us money for a job we probably won't get. For short term gaps in work yes it can work however I try to avoid the site
Tech Electrical Contractors -
August 13, 2017 @ 11:24
It's an ok services if you want to fill up gaps and pay for small jobs then you can make money but do a agree it can be a waste of money and experience
Plumb CO -
July 20, 2017 @ 02:59
I only ever bought one lead and it is just a race to the bottom so i have never bothered again. People from up to 60 miles away getting shortlisted for changing an electric shower doing it for peanuts.
PHS Property Maintenance LTD -
July 18, 2017 @ 08:08
From experience I would say useless as the customer service is shockingly rude and very unhelpful, job leads are all to expensive with no guarantee of a job at the end of it but you still have to pay for the lead,
Only one company earning money hear?
JR Williams Plumbing Services -
July 4, 2017 @ 05:39
I joined mybuilder as a way to increase business. Similar to rated people, you buy a lead. However, on 4 occasions I have bought leads (and these can cost £28) and you can't get hold of the customer even though you've rang and rang and even text and emailed to the point of harassment. At this point, rated people would refund you due to no contact. Mybuilder don't. I've spent around £120 on leads and got 2 Jobs. Granted, both large jobs but still £120! I don't use them anymore.
BH Property Services -
July 3, 2017 @ 07:05
I've been self employed 3 years and signed up to my builder from the start. I've only done one job on there. The leads can be expensive for what they are for so by the end of it even if you get the job you can't earn much from it.
elements heating installations -
July 2, 2017 @ 04:02
The only person winning here is my builder. The leads are not qualified or limited to a certain amount of interest. Refunds are not possible. This is the biggest gamble
PPH south Ltd -
June 11, 2017 @ 10:00
Waste of time. Getting charged silly amounts just to be put in touch with customers many of whom are just looking for a rough price with no intentions of having work done. The jobs that do transfer into work are few and far between
PG Plumbing -
June 11, 2017 @ 10:37
Since going self employed nearly 3 years ago I used mybuilder from the start .
They used to be really good and I would get lots of decent work from them
However recently I have found that the level of leads are not that great and to be honest even though I'm still registered with them I very rarely do go for the leads
LS Plumbing & Heating -
June 11, 2017 @ 07:33
The customer service from my build is shocking. They charge too much for job leads. Most of the customers don't realise we have to pay when they shortlist us. 50% of the time they shortlist me and I ring them and tell me someone else is doing the job and won't even let us quote. Waste of time and money grabbers if you ask me.
Stour Valley Plumbing -
June 1, 2017 @ 02:41
Job leads too expensive and lots of customers don't want jobs doing they are just considering and getting ideas of price which tradesmen have to pay for, avoid this site
G S Williams plumbing & heating -
May 7, 2017 @ 08:33
I used to use "my builder" very often & would win monst of the jobs in my area but now the prices are way to expensive & it's just to competitive as I can sometime price up against 6 other people now.
TPS Heating -
May 6, 2017 @ 08:19
Expensive leads that they sell to as many people as possible. Total waste of time.
There vetting process is better than rated people but still the same con
S.Whitham Plastering & Rendering -
May 2, 2017 @ 09:24
Love hate relationship with mybuilder. Got a lot of work through them but the while way they do business is underhand and sneaky. The homeowners don't even realise that we are paying for leads they really ram it down the homeowners throat to invite as many trades to quote as possible for more money in shortlist fees. There are far to many competitors on mybuilder send prices plummeting. The one thing that used to be good was that if you had lots.of good reviews this was made clear to the potential customer and you had more chance of being shortlisted recently I have noticed that on when you express intrested the only thing that comes up is 100% feedback. So basically someone could have 1 job on there and show the same 100% feedback as me with 35. 35 100% feedback is far harder to achieve than 1 100% feedback. Just another con so the homeowner shortlists more people and lines the directors pocket.
Ren-Tech Solutions Limited -
May 2, 2017 @ 09:00
Bit to much competition on my builder, although I have picked a few jobs up though that's moved onto other things, so not all bad.. just got to be smart about what leads you choose.
Lock'n'Secure Locksmiths -
May 2, 2017 @ 08:12
Tried this service from the customer side of things and was astounded by the results I got when searching for a local (Basingstoke) locksmith; the majority of the suppliers recommended were based in London some 40 miles away. Checking their details also showed that they didn't cover Hampshire so how/why did they appear in the search results?
Robinson Heating -
April 20, 2017 @ 06:41
I'm very picky with jobs I go for but have picked up a few decent customers through mybuilder.
It's an ok gap filler and if you use it as such and don't expect huge volume then it is OK, also positive reviews help to build up your Web presence, have won customers just through them seeing my reviews and contacting me directly instead.
Sunrise Plumbing & Heating -
April 20, 2017 @ 06:13
We do get leads through my builder but we don't follow them up for several reasons.
- lead fees seem don't seem to relate to the job sent through.
- your charged even if you don't get a quote
- customers seem to want something for nothing
Invest your money elsewhere rather than pay to piss in the same pot as a load of other engineers
Integrated Engineering (SW) Ltd T/A Bristol Gas -
April 16, 2017 @ 06:21
Had a couple of good leads off of it which means it has more than paid for itself so far thankfully.
My god you end up spending a lot of money for little gain with if you're not careful. Timewasters, false leads, customers who don't even contact you back even tho they've shortlisted you, people who expect something for nothing, the list goes on.
If you need the work it can work ok i guess. I tried it out as I saw a couple of interesting leads to start off. In the end I knocked out on the head as it can be very expensive, especially if you don't really need the work.
Be wary that they offer no refunds so when you think you have been duped there is no way of getting your money back. It's certainly making someone a lot of money who isn't actually doing the work.
Energize Maintenance Ltd -
April 4, 2017 @ 06:05
We only use this to fill in gaps in our diary. Therefore are quite choosy about what leads we pay for. All in we have found it to be better than rated people as less time wasters
Electrical Innovations (Derby) Ltd -
March 24, 2017 @ 10:47
I've found these pretty bad to use compared to rated people.
Tons of marketing emails. Bad leads. Tons of competition.
March 24, 2017 @ 08:07
Taking everything into account this is a good setup. If you learn how to make it work for you then it's a great way of getting the kind of jobs that you want and when you want them.
A4 Building Services -
February 17, 2017 @ 06:46
It used to be really good I used it quite a bit when I first started out
The Boiler Guys -
February 7, 2017 @ 03:10
I have posted interest in many jobs, but others may have done a lot of work through them, I have never had a single job out of it.I suspect the jobs posted have been previously quoted for, because a lot of the posts seem very well informed, for Joe public, so they are looking for a rock bottom price.Others post crap so more info is needed to accept the inquiry , so another waste of time. A bit like fishing with a grenade, except you dropping money instead of grenades.
February 2, 2017 @ 11:43
Have got a few jobs from this site but on the whole you get a lot of time wasters which you still have to pay for.
Leads are not cheap
J P Chandler Plumbing And Heating -
January 16, 2017 @ 07:59
I do you my builder to fill the small gaps I have and have never had had any issues. I make you efficiently contact customers as well as customer respect. Although it does have its flaws that why I don't rely on it
Dps plumbing and heating -
December 8, 2016 @ 07:26
This company sounds worse than rated people.
WHY do you, the members GIVE them YOUR money.
All these companies are a waste of time and want your money, so yes they will sell the lead 3 times and not give a refund.
I once had a boiler lead company ring me asking for money for a lead, I never even had it.
Just won't entertain any of these companies that want paying for things
B W Gas Services -
December 7, 2016 @ 04:55
Bit of a pain when customers pull out and your left with the lead charge to pay for no work gained
Fitzgerald Electrical & Plumbing Solutions -
November 28, 2016 @ 09:56
Don't bother guys!!!!
You purchase leads that have been priced by someone who has no idea what the job involves !
So a simple re plumb of a shower could be put in the price bracket of a bathroom refurb! That will set you back over £20 + vat,
You basically put your name forward to quote on the job if your chosen you get get charged the fee, this is ok if only you are chosen and get the job, if as is usually the case 3-5 company's are chosen they are all charged the fee! No matter who gets the job.
Some leads are not real leads the customer just wants an idea of the cost of a job so you will be charged the fee if your chosen and there is no job!! You get billed weekly and it can soon run up!
Beware of false requests too, as they sometimes send you emails saying a job poster has seen your profile and would like you to quote i.e. Put your name in the hat to be chosen, this is usually just someone attaching local jobs to you or computer generated going to local tradesmen.
PM Tiling -
November 18, 2016 @ 08:28
I use this site and have only had minor problems with job leads, the customer service could be better as sometimes the leads are a waste of money or a wrong description or higher spec has been given.. when questioned for lead money returned the reply is...' we are cheaper than other lead based sites so out lead costs aren't refunded as we don't take a quarterly payment either.'... so beware and be choosy when purchasing leads.
Solar Windows & Conservatories Ltd -
November 15, 2016 @ 08:57
MyBuilder used to be ok when it first set up. You were invoiced after you completed the work. Trouble is when it became popular, they changed it to buying the lead info. That can mean paying for the pleasure of customers getting an idea of the cost only to decide to scrap their plans
David Taylor Plumbing & Heating -
November 15, 2016 @ 05:20
S Naylor Plumbing & Heating -
November 15, 2016 @ 04:42
Not a good site, along with any pay per lead site. Tradesmen are left wide open to abuse from customers shortlisting them just to get a quote with no intention of using them. No support from mybuilder for tradesmen as they always side with the job posters.
J.Croucher Painters & Decorators -
November 15, 2016 @ 11:56
Andrew Sexton Heating Maintenance and Repair -
November 15, 2016 @ 09:33
Personally I found this to be a complete waste of time.
iGas Heating Ltd -
November 15, 2016 @ 09:17
This is the best of a bad bunch IMO. There are a fair amount of customers on there just touting for the cheapest possible deal but you learn to suss them out fairly early. I use it when I'm quiet and so far it has got me a fair bit of work
LJB Gas and Plumbing Services -
November 4, 2016 @ 03:58
Good for when your starting out but customers can be a nightmare. Don't bother with big jobs just go for the small ones and use it to fill out your day.
D ferguson roofing and construction -
October 21, 2016 @ 10:31
at first it is a promising website.. good for a new starter looking to get there customer Base off the ground. some of the pricing per lead is unrealistic. also the comment side can be very harsh on businesses. I think before negative or neutral or positive feedback is left I think there should be a 3 to 5 day cooling off period before it goes on the account so if it's bad or neutral it gives the traders time to fix any problems or make amends anything that could be wrong , rather than just go straight onto profile
J La Roche Carpentry -
October 16, 2016 @ 09:23
Heating And Plumbing Engineer -
August 24, 2016 @ 10:56
Quantum Commercial Heating -
August 18, 2016 @ 07:34
I dont rate mybuilder there is to much people posting jobs just for quotes or just to see what the cost would be
Hampshire Handyman Services -
August 18, 2016 @ 05:23
Mybuilder should only be used as a stop gap to fill in some gaps in your working week. I have obtained some very good return custom from the site but feel it wouldn't necessarily fit all trades ie heating engineers as most I've seen only want quotes.
Hanbury Plumbing and Heating Ltd -
August 17, 2016 @ 09:39
Twynings Electrical -
August 9, 2016 @ 01:59
Does provide you with genuine leads but prices have shot up recently and there also seems to be a lot of new members all fighting for the same work and undercutting each other. Good at navigating and has some good features. If you need to use a lead generating site for the least amount of money (that will cruelly give you viable leads) this is useful.
SC Flooring -
August 9, 2016 @ 01:42
Not to bad if your phones not ringing enough and need to fill some days up. Slightly better value than rated people