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Worcester

Originally founded in 1962, Worcester became part of the Worldwide Bosch Group in 1996 and we are the UK market leader in domestic boilers.
Our current product range includes gas and oil boilers, hot water cylinders, renewable technologies such as heat pumps and solar water heating systems, as well as controls and accessories.
Our commitment to the highest standards of manufacturing over the last 50 years, has led our boilers to receive coveted Which? Best Buy awards for four years running, and for Worcester to receive a Royal Warrant for supplying our boilers to Her Majesty The Queen’s Sandringham Estate.
Our UK headquarters is based in Worcester where all the main functions of the business are located including the manufacturing of gas boilers. We have a further site in Clay Cross Derbyshire where our oil boilers are manufactured.

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20 Reviews

Viogas - December 7, 2018 @ 05:40

Review for Worcester Replies for Worcester

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I have been involved with Worcester Bosch for many years oil boilers, ground source and air source heat pumps More recently gas boilers. There training is second to none and there Facility to renew your gas qualifications is in the best environment out there

Afterglow Plumbing & Heating Ltd. - September 22, 2018 @ 01:39

Review for Worcester Replies for Worcester

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Over all Worcester as a company are brilliant. They offer a great back up service and have some great boilers. I think some of there range is over priced and over rated but on the whole we don’t have to many issues with this brand and will continue to recommend and install them.

David Hainey & Co - February 16, 2018 @ 07:17

Review for Worcester Replies for Worcester

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Overpriced boilers tec support rubbish, customer service bad, and do not look after the small install company’s, it’s all about maximising profit from one man bands so they can pass masive discounts to the likes of boxt Will never buy another Worcester

Waterworks Plumbing Solutions - December 29, 2017 @ 12:46

Review for Worcester Replies for Worcester

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Hard to leave an unbiased review having done the factory tour. Apparently Worcester are a charity organisation, so this means the directors don’t take a share payout and the profits are put back into Worcester for research and development. They only make boilers as they are ordered, and each one goes through intense testing before it even comes out the factory....... makes you wonder why they go wrong on a gas valve at commissioning. They are a good boiler, I’ve heard customer service and technical help is second to none. Always seem a bit busy in the boiler, might make future repairs difficult, and my pet hate, Worcester sharp edges, haven’t fitted one that hasn’t made me bleed. Don’t agree with the warranty scheme and personally it does seem like it’s geared for mid to high end companies rather than sole traders. Accredited installer requires 25 boilers fitted a year (I think is what the rep told me on factory tour) which is easily attainable for everybody apparently. Maybe if you only fit boilers, but as a general plumber that fits bathrooms too, that’s over 2 boilers a month, and with cheaper boilers on the market, you need to get your sales pitch right to a customer every time to be hitting that target. Granted a more boiler orientated plumber that maybe has 3 boilers a week, that target becomes more reachable. In overview, yes they are a good boiler, yes they go through vigorous testing and have a quality back up support. They are well known due to advertising due to selling double the numbers of their closest rivals. Are there better boilers out there, arguably yes, certainly boilers that will do the same thing for less money. Ultimately comes down to your sales pitch and the customers willingness to pay. I would recommend a Worcester boiler, but I always give the customer another option. Unless Worcester recognise one man band plumbers a bit more, I will continue to do this.

Home Heating UK - December 10, 2017 @ 05:03

Review for Worcester Replies for Worcester

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Overpriced boilers tec support rubbish, customer service bad, and do not look after the small install company’s, it’s all about maximising profit from one man bands so they can pass masive discounts to the likes of boxt Will never buy another Worcester

CHplumbing - December 10, 2017 @ 12:57

Review for Worcester Replies for Worcester

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I’ve fitted lots of Worcester Bosch boilers and would recommend to anybody in need of a new boiler, nice to install, top after sales service, for trouble free heating choose Worcester

HIM Services (Shrewsbury) Ltd - December 4, 2017 @ 06:32

Review for Worcester Replies for Worcester

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I've recently fitted a compact combi for a customer (against my advice) and had to get Worcester out to replace the PCB before I could even commission it,I do a lot over servicing and repair work and at least 90% of callouts to faulty boilers are.......Worcester,I don't recommend them to any of my customers as there are more cost effective and reliable boilers on the market

Ethos heating ltd - December 2, 2017 @ 08:10

Review for Worcester Replies for Worcester

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I am not really a Worcester fan as i find them difficult to replace parts on, they are not cheap to buy but not a bad product in general the best feature is tech line its fantastic with not much waiting around

Crawley Gas Engineer - November 22, 2017 @ 02:32

Review for Worcester Replies for Worcester

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I’m very disappointed to have to write a negative review, my parents didn’t raise me up to speak badly of people, so I will just leave a few emojis

LMD Plumbing & Heating - September 15, 2017 @ 04:04

Review for Worcester Replies for Worcester

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Not fitted another brand boiler in 4 months, great reliabilty and quality in my opinion. Easy to install and get on with

B.Brill Plumbing & Heating LTD - August 18, 2017 @ 11:03

Review for Worcester Replies for Worcester

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We dont fit any other boiler. We never have any issues with Worcester. We have never had one come out the box with an issue. If a problem does occur they are always ready to help. They are not difficult to deal with like other manufactures and you can speak to a member of there stuff quickly on the phone. No long phone calls where your on hold for 20 minutes.

Asap plumbers - June 17, 2017 @ 07:10

Review for Worcester Replies for Worcester

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For us this is the boiler of choice as you know when they are fitted that you very seldom have any problems with them and if you do you can get in contact with there technical department very quickly without having to stay on hold for a long period of time as with other boiler manufacturers.

Boundary Heating - June 3, 2017 @ 05:30

Review for Worcester Replies for Worcester

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Worcester are a customer favourite due to clever marketing and we fit them for this reason. I find the boilers reliable but when the boilers fail the customer service is hit or miss in terms of getting an engineer out to fix under warranty. Also the warranty status is a bit confusing, 5,6,7 years or possibly 9 if you pay or is it 10 as long as you pay or is it just 7? If you get what I'm saying

DCB Plumbing & Heating - April 30, 2017 @ 12:02

Review for Worcester Replies for Worcester

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Excellent guarantees, excellent customer care and excellent products. I've been installing Baxi for years now and have never had an issue. With steel heat exchangers and full metal hydrolic block the quality speak for its self. Highly recommend reasonably priced

Sunrise Plumbing & Heating - April 30, 2017 @ 09:38

Review for Worcester Replies for Worcester

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Visited Worcesters factory just down the road from us, great layout and seem to pride itself on inovation and quality. Reps have a good knowledge of the products they sell and approachable. Technical service again from my experience answer the phone quickly and have a good knowledge.

Robinson Heating - April 14, 2017 @ 01:47

Review for Worcester Replies for Worcester

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As a service engineer I dread turning up to a Worcester. Sharp metal on the cases, plastic parts that pinhole and leak, electrodes that warp. They might be the installers choice but they are not the repair mad choice, that award goes to Intergas :)

Terry Burgin Plumbing and Heating Engineer - January 24, 2017 @ 06:23

Review for Worcester Replies for Worcester

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Great technical help. Over priced and badly designed boilers packed into very tight spaces.

D.Q Plumbing and Heating - January 24, 2017 @ 06:19

Review for Worcester Replies for Worcester

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From someone who has fitted around 500 of their boilers in the last 9 years. I couldn't rate them or their customer service highly enough !

M S interiors - October 12, 2016 @ 09:36

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Over priced and over complicated older versions were more reliable and better made

Nestor Plumbing & Heating - October 12, 2016 @ 07:06

Review for Worcester Replies for Worcester

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Found these to be pretty unreliable, not as easy to install or work on as the Baxi range, and alot more expensive.