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Baxi

Our mission
- Earning lifetime customer loyalty
Our vision
- Leading the market in smart heating solutions
Our values
- We are positive and passionate about our business, our products and the service we deliver
- We provide safe products, services and working environments
- We are reliable and responsive, with easy-to-work-with products and services
- We trust each other and respect different views
- Our innovative approach means we support creativity, embrace change and are willing to learn

Overall Review
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65 Reviews
9 Questions

All safe heating and plumbing - April 13, 2019 @ 10:39

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Best boilers on the market. value for money without compromise on quality. Built with better materials than some of the more costly boiler manufacturers.

QuadraHeat - March 26, 2019 @ 04:43

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I'll fit a boiler for anyone, anything they ask for, but when I'm asked my opinion on what brand I would have there is no stutter nor hesitation. BAXI I say before they've even finished their sentence. Great warranty, Great engineer support and fantastic customer support.

Baxi replies on March 27, 2019 @ 11:08

That's a great review, thank you so much for taking the time to leave it! Sarah

Thoroughbuild UK Services Ltd - February 19, 2019 @ 09:26

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Been fitting Baxi products for the last 20 years. Product quality and reliability is second to none. Always enjoy fitting a Baxi boiler for any customer.

C davis heating - December 13, 2018 @ 10:30

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Love the Baxi brand good quality for money, great back up service (if needed) good guarantee easy install,always recommend Baxi to my customers

Raistrick gas - December 12, 2018 @ 11:17

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As a gas engineer you look for valve for money a A quality product with a fantastic break up and you get all three with Baxi boilers, I feel save recommending Baxi to my customers with their fantastic customer service record

Prenton plumbing service Ltd - December 7, 2018 @ 03:59

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Baxi great choice of boilers for all applications. Great rewards scheme Great training Will no doubt be building up my rewards in the new year

Gold BoilerCare Ltd - November 1, 2018 @ 12:20

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Having fitted my first baxi heat only boiler 2 years ago and being very impressed I have no moved over to the 400 & 600 range and being very impressed and continue to fit them

O'Brien Heating Services - October 3, 2018 @ 11:58

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Great boilers and customer service, I have installed a few now and it is one of the boiler brands I always offer due to the value for money and the long guarantee. The baxi app is also very good and I use it most days!

Baxi replies on October 5, 2018 @ 03:12

Thank you so much for your feedback and for choosing Baxi!

Home Heating UK - September 29, 2018 @ 02:41

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Great service Great product Great reps All in all almost perfect I’ve been installing Baxi boilers since 1986 and I’ve only come across a couple of boiler in that time that did not make the grade At the moment I believe Baxi are one of the best boiler brands out there if not the best Keep up the good work baxi

HeatTech - September 26, 2018 @ 06:05

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I offer my customers a large range of manufacturers to cover most needs and budgets, when asked my professional opinion on which one I would choose I always tend to push the Baxi option. Great warranty, great price, largely brass and copper hydraullics, easy to install, commission and service along with great installer benifts via the Works loyalty scheme.

Baxi replies on October 5, 2018 @ 03:12

Thank you so much for such a positive review.

Cope Gas Services - June 30, 2018 @ 09:21

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5* all day long for Baxi. You can’t fault them from technical help to customer service. They are the best manufacturer to deal with in my experience.

Ian Hodgkinson - June 27, 2018 @ 10:00

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This company I have stuck with over the years and they have never failed to let me down. From customer support build quality and product design absolutely quality

jlgasservices - June 21, 2018 @ 08:51

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I've been fitting baxi for years they are a good quality boiler and great value . A good range of products well built. They also listen to what we as installers recommended

A Star Gas Services - June 21, 2018 @ 04:50

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Excellent boilers excellent customer service I always fit these and support all customers through installation and maintenance because I know once they are in baxis hands they are happy customers

DP Plumbing and heating - June 14, 2018 @ 07:31

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Love installing baxi boilers. Think they are so simple to install. the duo tec is my favourite love the jig, touch wood haven't had a problem piping them. Like I've seen some people have. But I'm yet to install any of the new range of the baxi boilers due to the sun contracting work I'm doing at the moment. They are great valve for money

Baxi replies on June 18, 2018 @ 10:47

Thanks for the great review!

BRP Plumbing - April 27, 2018 @ 10:06

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Great customer service with great product. My customers like the idea of a lengthy warranty which a lot of manufacturers dont offer. I will be continuing purchasing baxi boilers!!

Gallant heating solutions - March 26, 2018 @ 09:12

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Baxi all the way.Have had 20 years in trade and not another boiler manufacturer can come close.Going from strength to strength with the new 600 series if carlsberg done boilers then this WOULD BE THE BEST IN THE WORLD!!!!!!!!

Trojan Property Maintenance - March 26, 2018 @ 08:03

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We install Baxi Boilers regularly and find the product, training and support fantastic. Baxi are consistently updating their products and extending their warranties.

JR Williams Plumbing Services - March 26, 2018 @ 06:49

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British made boilers with lengthy warranties are attractive to customers. When there is room within the boiler to replace parts without the need to strip the lot, brass components, excellent customer service and after sales, a tech helpline that answers within minutes and they pass you the service work. What's more, they give you loads of free stuff. Awesome.

Scott Mcmullen plumbing and heating engineer - March 26, 2018 @ 06:09

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Love baxi boilers , but I would like a bit more of a range , mainly on the system boilers . But the boilers are very easy to work on and don’t have much plastic in which is what fails on other boilers I’ve worked on . Hopefully they will be a 40kw on the 600 range as a lot of the time people want a good flow rate of a combi as nowadays people have a couple of bathrooms with larger shower heads installed on the showers.

GB Gas Services - March 8, 2018 @ 07:14

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Best customer service and after sales throughout the boiler manufacturers. The platinum range of boilers are good value for money and come with a 10 year parts AND labour warranty.

Evans gas - February 23, 2018 @ 08:00

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Over the last 4 yeas I have installed over 80 Baxi boilers. In total I have had 3 produce a callout within the warranty, in each case Baxi were extremely helpful in resolving the issue as quick as possible with very little down time.

C & P Waters Property Services Ltd - February 23, 2018 @ 05:27

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Use BAXI as our boiler of choice. Have been on three BAXI events including the three day course. Great all round brand. Great warranty across the range which makes them a first choice for many

W.T.M Plumbing & Heating Services - January 17, 2018 @ 09:32

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Customer service over the the recent replacement condense clips has been very poor. Have sent letters out to our customers saying I don’t complete service work when we do!!

MJR-MULTI-TRADE - December 20, 2017 @ 05:53

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Baxi make good boilers. There a bit behind on some tech but there getting there. I went along to a day about there new boilers (sales day) but there nice little things easy to take apart and service. I didn’t cut my hand once

ck building - December 18, 2017 @ 06:46

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best one going I have one and been using them in new homes best one out there if you ask me ...................................................... buy the best pay less

S frain plumbing and heating - December 6, 2017 @ 07:40

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Fitted a eco blue advance heat only for my grandad very well made boiler light and just a dream to work with had a bit of a issue but customer service and the tec support help out couldnt fault them and even learned somthing from it would highly recomend

Alpha Heating - December 2, 2017 @ 11:18

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Best customer service by far I think when it comes to boiler manufacturers. Any issues I just call customer service and a solution is indefinite the good way :-).

AJW Heating Solutions - November 17, 2017 @ 08:48

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Just seen the new 600 boiler can see where they have got there ideas which hopefully be a good product

DD Heating Services - October 25, 2017 @ 09:44

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All baxi products I have installed have been spot on , meticulous engineering with installers in mind for ease of servicing and repairs ..also the reps are there for you with any queries you may have ...keep up the good work team baxi

BNPLUMBING - October 1, 2017 @ 07:56

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Baxi have a boiler for every budget. Long lasting warranties for the customers peace of mind. Great customer service and best app to register the boilers. Baxi power

P & R Property Solutions Ltd - August 15, 2017 @ 07:24

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Baxi boilers are my professional choice of boiler. They are well designed and easy to maintain. Customer service and tech support are brilliant

Quality Plumbing and Heating - August 10, 2017 @ 11:06

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Great range of boilers to suit/cover majority, if not all domestic requirements. Customer service/back has been excellent for me on the 2 occasions I have needed to use it. Great product, great warranty and piece of mind for the end user.

Enflame Heating and Plumbing - August 8, 2017 @ 02:33

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Fantastic appliances having fitted them for the last few years. Simple, and easy to use for the customer with the platinum 10 year warranty being the most popular.

Unicorn Gas, Heating & Plumbing Ltd - August 7, 2017 @ 09:24

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Just starting out on my own. Back up and training from baxi at Dartford was superb & continues to be. JUST trying to get on installer but been a mainly service engineer for last 15 years for a company means i got a bit of work to. Great boilers. Mine is still going 18 years solo2. Carry on the good work guys

Gloe Energy - June 25, 2017 @ 10:30

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The perfect choice for when it's a baxi being removed! Nearly always same pipe measurements. Good to install and fast with any issues.

P3 Plumbing & Heating - June 12, 2017 @ 07:10

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I've been fitting Baxi boilers for years now. There boilers especially the duo tec & platinums are my preference and try to sell them to customers as a first choice. Servicing is so easy as everything is so accessable.

AJB Plumbing and Heating - June 10, 2017 @ 09:36

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Reliable boilers that easy to fit and easy to fix. Combine that with a decent warrenty, a great tech help and reps wjo are always willing to assist you. Brilliant

Boundary Heating - June 3, 2017 @ 05:16

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I've used Baxi for 15+ years now and they have certainly had their downs with some questionable boilers (every manufacturer has in my opinion) but the new batch of combis are good quality, robust and most importantly RELIABLE!!

Wealden Boiler Services - May 26, 2017 @ 08:00

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Baxi boilers are just simple to install, simple to operate, and they are backed up by their own engineers and have a decent warranty. I dont quote any other manufacturer

NDB Gas Services - May 12, 2017 @ 11:48

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Baxi every time for me! Fantastic boiler, staff and reps what more could we ask for! And still using quality materials in their boilers! Top notch!

Paul plumber - May 12, 2017 @ 07:03

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I work with various suppliers however with baxi its not just the quality of its products but the warm, friendly and informative customer services

PIR GAS AND PLUMBING SOLUTIONS - May 9, 2017 @ 10:47

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I fit these baxi boilers every time I get a boiler job granted it's not as many I would like to fit though, but firstly the boilers are very quiet and efficient only ever get good comments from customers who I fit them for also I haven't had one of any of the boilers fitted to have developed any problem at all . So yeah 100% BAXI all the way. The baxi technical team are very helpful if you ever need to get in touch with them .

GASTEX - May 6, 2017 @ 10:07

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Quality top reliable only 2 boilers I recommend this is 1 of..... ........... .. ...... ............. ............

Central Gas WM Ltd - May 5, 2017 @ 04:36

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When it comes to boilers, the Baxi range covers all needs and circumstances (Ecoblue, Platinum & Duo tec). Whenever we price up any jobs i never have any hesitation recommending any of the Baxi range. After visiting the Baxi training centres over the last several years I found their trainer/tech guys knowledgeable of their products. The training courses provided are invaluable. When it comes to fitting a Baxi boiler it doesn't get any more simple than fitting the jig to the wall, fitting the relevant pipework and simply hanging the boiler. As you'll see the Baxi range are reasonably priced throughout the market with great warranties. Highly recommend any installers to become part of Baxi Works as they offer great deals & support.

Andrew Sexton Heating Maintenance and Repair - May 4, 2017 @ 05:26

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Loving the ecoblue heat only, fits in to smallish cupboards, great to work on and great to have the rear flue option.

National boiler specialist - May 3, 2017 @ 07:56

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Good service for technical help. Need more ranges for combi boilers. Good package deals available for boiler flue and clock.

LMD Plumbing & Heating - May 3, 2017 @ 12:51

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Good reliable boilers a dream to work on and install A little pricey but worth it on reliability. Customer service good to deal with

Powernet-Electricals - May 2, 2017 @ 10:13

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Had one fitted in my house last year seems good no problems so far, price was reasonable and I had a lot of options to choose from

Drew Styles Plumbing & Heating - April 30, 2017 @ 10:29

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Good local boilers for me. Fitted many of them over the years and yet to have a fault with a single one. Great range of boiler to suit any job with a good range of warranties available. The works scheme is great for engineers and provides really good back up.

Sunrise Plumbing & Heating - April 30, 2017 @ 09:46

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Visited Baxi and Warwick several times now and alsYs made welcome and looked after. There training centre is well laid out and there trainers deliver the training professionally and friendly manner. Always willing to lister. To the installer and seem to take there comments onboard. Reps (Steve Top Man Taylor) has a good knowledge of the product and will bend over backwards to make sure your looked after. Technical service again from my experience answer the phone quickly and have a good knowledge of there product always like the way they ask for your Gas Safe number before giving any advice. All this makes Baxi our preferred choice of boiler to install and recceomend

BTU Gas Services - April 28, 2017 @ 10:36

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Great product, we have been fitting Platinum, DuoTec and EcoBlue's for 2 years and not had a single problem. Easy to service and the customers love them.

Hanbury Plumbing and Heating Ltd - April 28, 2017 @ 08:26

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Their boilers a good, need to have more ranges using open therm and if the duo tec was smaller it would be my go to boiler.

CCH Leeds - April 22, 2017 @ 11:09

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Baxi Power, Amazing company with some amazing products, Built in Britain for 150 years, we personally prefer the products that have Brass Stainless steel and copper components. The Duo Tec and Platinum are amazing boilers and do exactly what they say on the tin.

Ph plumbing & heating services ltd - April 20, 2017 @ 05:54

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I think the duotec is fantastic . It's a tad heavy tho. Quality boiler at a competitive price with a 7 year warenty . It's mu go to budget boiler

Atlantic Plumbing Solutions - April 19, 2017 @ 06:05

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Worcester!! customer calls and get through straight away. Give Baxi's customer contact a try, better yet don't waste your time. Worcester customer service is the best, I've had bits missing from both sets of boilers and Worcester UPSd it over next day. All manufacturers have problems, it their response that's key.

Gas service north east ltd - April 19, 2017 @ 04:12

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We as a company have been using Baxi duo Tec's for past 4 years and can and will recommend this product both for quality and aftercare which is amazing!!

DCB Plumbing & Heating - April 9, 2017 @ 05:44

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10 year guarantees and unbeatable British boilers, these are my go-to boilers, I always fell very confident to walk into a customers house and recommend a Baxi product. Works website is great and the technical team on the phone answer very quick if you have any questions

J.McKie plumbing & heating - April 6, 2017 @ 12:32

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Brilliant Stuff Best going in my opinion wouldn't use out else Highly recommended To other people Customer service great too

Gas-Tec - April 5, 2017 @ 09:04

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I did the Baxi free training on the Platinum range and eco blue, great course the training centre was well equipped and the lunch provided was awesome. Good quality takeaway matierial to help with future fault finding.

Matthews & Webb Property Maintenance - March 20, 2017 @ 09:47

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Used a baxi boiler on my current property I'm developing and seems brilliant. Can't fault the products or the customer care provided by baxi.

SPC Plumbing and Heating Ltd - March 20, 2017 @ 09:11

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The new boiler are great and the warranty good now as well.

Nestor Plumbing & Heating - October 12, 2016 @ 07:03

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Good reliable boilers wirh decent warranties at a very competitive price

iGas Heating Ltd - October 5, 2016 @ 08:24

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I love baxi boilers, great boilers, great rep, great rewards and a great price

SJL Plumbing and Heating - September 8, 2016 @ 08:35

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Baxi have the same outputs and efficiency ratings as the big boys Vaillant and Worcester. But they are far cheaper and certainly have better customer service than Vaillant who try to blame installers rather than fix problems. I tend to still fit the platinums and duo-tecs with 10 and 7 year warranty rather than the eco blue range as they have nudged prices up there. I haven't had many warranty call outs out of 70boilers in 2 years but the ones I needed were both next day repair and on both occasions the engineer attending complimented the installation to the customer and repaired it with no fuss. I'm sold on Baxi, only tried them because Vaillant started charging £70 for warranty call outs.

Stour Valley Plumbing - February 18, 2019 @ 02:30

Question for Baxi Answers for Baxi

When are you launching bigger kw outputs on compact system boiler?

SJL Plumbing and Heating - February 15, 2019 @ 02:33

Question for Baxi Answers for Baxi

When is the 800 coming out? Can there be 10 year warranties on the new boilers coming through?

Sunrise Plumbing & Heating - February 15, 2019 @ 09:29

Question for Baxi Answers for Baxi

Baxi has been accredited for over 5 years but now finding it difficult to sell your products. With Worcester Bosch’s marketing campaign and 5 star trustpilot reviews customers are doing there research.

Baxi - answer on February 15, 2019 @ 12:50

We have some great customer reviews (via Reevo) of our boilers which can be found here: https://www.baxi.co.uk/boilers/our-boilers, or from our homepage on baxi.co.uk We are actively looking at ways to improve our scores on sites such as Trust Pilot and will keep you updated.

Hanbury Plumbing and Heating Ltd - February 14, 2019 @ 03:31

Question for Baxi Answers for Baxi

Are you going to bring out a LPG combi boiler bigger than 30kw?

Gold BoilerCare Ltd - February 14, 2019 @ 03:21

Question for Baxi Answers for Baxi

Why complicate the market with so many different warranty options ie 3 years for 200 range, 5 years 400 range, 7 years 600 range etc surely this complicates matters and if the product are all as good as each other why not offer the same warranty across the board?

Gas Smart Home Services - February 13, 2019 @ 04:36

Question for Baxi Answers for Baxi

Do you have any plans to bring out a 400 or 600 system boiler instead of just combi boilers?

Baxi - answer on February 14, 2019 @ 10:06

Hi there, thanks for your question, yes indeed, watch this space....April. Sarah

Amr - February 8, 2019 @ 04:14

Question for Baxi Answers for Baxi

What are your plans for the future when we start to move away from the use of gas?

DCB Plumbing & Heating - April 22, 2017 @ 10:53

Question for Baxi Answers for Baxi

The offset flue isn't really an issue, You can buy an offset outlet elbow if it is needed, and you can re-use the normal elbow when you have a longer flue to do so you are never out of pocket with useless elbows. It's only offset by 3/4 inches so it can be easily bricked up. I would recommend trying a Platinum getvthe 10 years warranty and see how good the boiler is. And don't worry now valiant are making heat exchangers like the logic the offset flue issue might not be a problem any more (wink wink

DCB Plumbing & Heating - answer on April 22, 2017 @ 10:55

That was meant to be an answer to Hampshire Boilers question

Hampshire Boilers - answer on April 22, 2017 @ 05:23

Haha I thought it was meant for me and thanks. Yea i knoew they did a elbow for it but personally i think it looks terrible so i was debating if it would just be easier to either re core or just knock some bricks out. To be honest i could be well over thinking it.

Hampshire Boilers - April 16, 2017 @ 11:59

Question for Baxi Answers for Baxi

Im looking to find one manufacturer that can cover alot of bases including a premium option, so far im down to Baxi and Worcester so which one do you prefer and why.

MB Gas & Heating Ltd - answer on April 16, 2017 @ 03:08

Baxi , longer warranty options , great build quality , excellent support, good range of premium and budget options

Gascare - answer on April 16, 2017 @ 03:09

I'd go for Worcester all day long , there back up is much better . A little more to buy but worth it

Drew Styles Plumbing & Heating - answer on April 16, 2017 @ 03:10

Both have plus points like Worcester have the guarantee instead of the warranty but you have to fit their filter and controls for extended and you need to be accredited for the full whack. But the Baxi range is a solid boiler and models like the platinum with a 10yr warranty with any filter and and controls (or without) is a great point to look at.

Nestor Plumbing & Heating - answer on April 16, 2017 @ 03:12

Baxi, great boilers, plenty of options, long warrenties, excellent support and all for a reasonable price

Daley Plumbing and Heating Ltd - answer on April 16, 2017 @ 03:12

Baxi is better build quality and you won't get downgraded as an installer if your sales drop off and you fail to meet "install targets"

The Boiler Guys - answer on April 16, 2017 @ 03:16

Baxi seem to draw less complaints, I have had no problems with the few i have fitted.They aslo offer quality training. We fit ATAG as a premium option, and Baxi as cheaper option.

D.Q Plumbing and Heating - answer on April 16, 2017 @ 03:21

Worcester mate, fitted hundreds and their customer service is unequalled

Hampshire Boilers - answer on April 16, 2017 @ 03:23

Thanks for all the replies one of the only things that puts me off Baxi is the off set flue. How does everyone else ind/deal with it.

Afterglow Plumbing & Heating Ltd. - answer on April 16, 2017 @ 03:31

I was installing ideal for the past two years. But recently shifted to baxi. The rewards seem pretty decent but I like the way ideal let you swap your points for a check. It's just the logic and the customer back up from ideal that lets them down. Or I'd still be using them. Baxi support seems spot on and the boilers aren't to bad.

Gas-Tec - answer on April 16, 2017 @ 06:31

Baxi, easy to install and so far great customer support. No having to fit their filter or controls to extend warranty. Also the works points scheme is good.

Gas-Tec - answer on April 16, 2017 @ 06:35

As for the offset flue it isn't that much and can normally get round it be moving the boiler or altering the flue hole slightly I have always managed to cover it with the seal. If not they do have a kit to centralise the flue available

Stamford Boilers - answer on April 16, 2017 @ 06:57

I offer Vaillant & Intergas to cover most scenarios but may add Atag for the efficiency usp and no net comparison prices...

Hampshire Boilers - answer on April 17, 2017 @ 11:08

Iv given up with Vaillant way to much money grabbing for my liking and the new boilers are the same as the glow-worm and heatline.

DCB Plumbing & Heating - answer on April 17, 2017 @ 03:30

I install both Worcester and Baxi, where I did my apprenticeship we was fitting 40/50 boilers a year and they was all Worcester and I can count on 1 hand who many failed or need any attention in the time I was there (8years) But when I went sole trader working for my self I soon learnt that the price of the Worcester boilers does put a lot of customers off. So I actually when though loads of different boilers and talked to all the reps and went on all the training days so I could actually decide what boiler/manufacturers was going to best suit me and my business. Baxi came out on top of me, the customer care and there willing to help me help my customers. I pride myself and my business on helping my customers and my customer care, so to find a company that that was responsible price with great warrantys made my decision easy. I will only install Baxi and Worcester but it is very difficult to answer the question ( why is the Worcester £300/£400 more?)

Ab plumbing and maintenance - answer on April 17, 2017 @ 07:03

I would use Baxi over Worcester all day long . warranty is better and after sales work or out of warranty work I fix a lot of Worcester boilers always the same things pit holes in the left hydro block hot water side plus hot water flow switch . which leaks on divertor mother so also needs replacing . o yes and wait anything that dose go wrong with them in the future is the installers fault so you have to go back to look at every job .

SAFGas Ltd - answer on April 17, 2017 @ 09:39

For me it would be Worcester but not sure what your area is like so maybe different. Do you see much of their £4m advertising around you for instance, if so that will help you. If you find out your local rep & set up to meet & have a chat you will find that you may or may not be able to become an accredited installer which will also help as you will be instantly on their find an installer page for your area, again help with getting leads. There after sales & technical are 2nd to none and as an accredited installer you get the longer warranties so that gives the edge over others in your area also. A boiler is a boiler is a boiler so it's all about the whole picture for me before making a decision....... Good luck

Baxi (Verified Partner) - answer on April 18, 2017 @ 02:43

With regards to the flue question, the new compact Baxi 200 & 400 Combi has a central flue but you can also get an offset flue adaptor for the other Baxi boilers with an offset flue.

Hampshire Boilers - answer on April 19, 2017 @ 11:42

Hi Baxi im fitting a 428 tomorrow so looking forward to that but i do wish they came in bigger KW sizes. Is the 400 style boiler the direction that Baxi will go as it seems to me that the range could do with simplifying a tad.

PARAGAS - answer on April 21, 2017 @ 10:26

Worcester all day long. Great tech support and well looked after generally. Boilers easy to install. Great availability.

Sunrise Plumbing & Heating - answer on April 22, 2017 @ 10:16

Prefer Baxi slightly cheaper and love the EcoBlue Advance 10 year warranty at the moment also do a cupboard fit boiler EcoBlue Advance+ and the heat only version unlike Worcester don't require a pump over run. Never had any issues with Baxi area rep is a diamond and technical support fantastic (plus they always ask for a gas safe number before giving out any technical info)

Hampshire Boilers - answer on April 22, 2017 @ 10:41

How do you find the offset flue Sunrise (sorry dont know your name)

PIR GAS AND PLUMBING SOLUTIONS - answer on May 9, 2017 @ 10:55

I would suggest BAXI simply because they are far more reliable, when I attend breakdowns they are mostly Worcester boilers due to a lot of their parts (plastic) are situated in and around the heat exchanger so failing parts are inevitable! Baxi will give you no long term problems trust me there up the top of the list for me . Regards Paul.

NDB Gas Services - answer on May 12, 2017 @ 11:50

Baxi without a doubt. Worcester seem to be a lot more complex and a nightmare to work on. With baxi it's all nice and open and easy to get to things without cutting your hands off.

Approved Technical Services Ltd - answer on July 23, 2018 @ 09:38

Baxi, very easy to service and repair, access to the appliance components is generous Parts are a lot cheaper than most manufacturers Build quality very high 7-10 year warranty can’t go wrong

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