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Hilti

73 Reviews
2 Questions
Product Information
Overall rating 4.8

Customer Service is rated at a 5/5 for Hilti :

Product Quality is rated at a 5/5 for Hilti :

Product Range is rated at a 5/5 for Hilti :

Value For Money is rated at a 4/5 for Hilti :

Overall is rated at a 5/5 for Hilti :

Reviews
Number reviews: 73
Overal rating: 5
Review for Hilti by Install (Ceilings And Partitions) Ltd
14th June 2022

Hilti is our go to for concrete/steel nail guns and concrete screws. Have used these from the dx cartridge days right up to the new bx3's, great kit for various trades. Their drywall screwdrivers are top in the class and the rotating lasers are spot on too.

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Review for Hilti by FN Landscaping
9th February 2022

I have 5 Hilti tools and my arsenal is growing! Simply cannot go wrong. Customer service are the best. I had an issue with my battery and it was replaced the next day with one simple phone call. I used cheaper tools in the past and batteries won't last me an hour, now I run one battery all day. Yes, tools are expensive but worth every penny

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Review for Hilti by JBA plumbing and heating
9th February 2022

Used this product when it first came out and been a fan ever since. Easy to install and done that many it has become second nature. Would definitely recommend to anyone in the gas industry

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Review for Hilti by Steve Jackson Pump Services
9th November 2021

Used a lot of there fixing products over the years.
Find most of them easy to use, but a bit over priced for smaller jobs.
Very good for bigger heavy projects.

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Review for Hilti by Dale Vosper
17th October 2021

Hilti over all are probably the best brand for quality tools. I leased the FX90 first fix nail gun from them for 3 years and I never had a real problem with it, £25 a month included the gun, charger and batteries, and also the services for the gun. So easy to use and the customer services was great if I did ever have a problem. Great Brand and great tools.

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Review for Hilti by Holmes Construction
8th June 2021

Hilti is the top of the pile as regards quality. I find the ergonomics of tools excellent. The older stuff was pretty much indestructible (25-30yrs ago) I actually still have some of my first powder actuated nail guns still in service. I have well over a dozen Hilti products. The newer drills/light breakers have electronic chips built in that shut down to protect the tool after a pre determined amount of hours of used. These cannot be re-set by a regular service engineer, you must return them to Hilti to have then serviced and reset electronically. The cost for this is very expensive as anyone who's delay with them before will know. They are very well designed and made bit this hidden charge with the monopoly on servicing would make me think twice when purchasing breakers next time. The angle grinders, cordless drills etc don't have this chip, it seems to be light medium and heavy duty breakers that have this system. So I would look towards Makita or similar brand for these.

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Review for Hilti by Husht Acoustics
9th April 2021

Hilti tools are quality tools. They make some very good heavy duty tools for drilling as well as making some of the best fixings I’ve ever used. I also own a pd5 laser measure and I use it daily and it’s never let me down for accuracy.

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Review for Hilti by RC Plumbing and Heating
11th March 2021

Honestly this brand is great but the only thing is the price tag. It’s the Porsche of the tool world. If you get chance to own any of this kit you are simply blessed. I used some during my apprenticeship and it’s well worth the coin.

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Review for Hilti by C Marshall
25th February 2021

Can’t rate this brand highly enough they have the best fixings about in my opinion and the tools are second to none gets the job every time used a lot of tools but these are up there with the best

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Review for Hilti by DKMProperty
23rd February 2021

Even with the exorbitant prices they are good value. The only brand to trust for heavy work. If only I had more kidneys to sell. TE500 AVR is the business.

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Review for Hilti by Client Secure UK
22nd February 2021

My go to brand when it comes to heavy duty power tools. They’re very well built with long lasting batteries even on the lower 12v range.

Alas, please introduce a Multi-Tool to your range!

@clientsecureuk

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Review for Hilti by G R J
22nd February 2021

To coin the phrase from the Stella Artois adverts, Hilti are "reassuringly expensive". Their reputation for tough, dependable tools is enough to convince me that paying that little bit extra makes all the difference.

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Review for Hilti by S Brown Carpentry
21st February 2021

Great tools for every need diy small around the house jobs or commercial use being outstanding in there performance battery life and reliability cost does not bother me with this brand as I no what I am getting

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Review for Hilti by Richardson
16th February 2021

I am in my 50’s and l learnt my trade as a builder from my father. One of the tools l thought was really cool when l was a teenager was my dads Hilton Gun.
We did lots of work on farm buildings so having a tool that could fix timber to steel was very handy.
The tools have moved on a lot since the 1970’s but l still have the original one my dad owned, l do also have a modern version.

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Review for Hilti by Louis
13th February 2021

This is a really good and reliable brand of tools they do cost a little bit more but they are very much worth so go ahead and check the tools out for yourself you won’t be disappointed.

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Review for Hilti by NRG Electrical
12th February 2021

These are the flagship company for power tools more of a investment for tradesmen than a stepping stone till another version comes along like other brands, they come at a price but a customer service to suit. Highly recommended if you can afford it

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Review for Hilti by Ralans
10th February 2021

Hilti are top of the range for customer service. I’ve heard they have a good repair service, they will collect the tool then return it within a couple of days. Expensive to buy. It quality and grey customer service

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Review for Hilti by Reactive Co.
6th February 2021

Hilti is a fantastic brand and the power tools won’t let you down. I’ve had the impact and cordless in the past. In fairness I didn’t treat them very well but they never let me down. On the pricey side but if your looking to invest in yourself and your tools, then I would consider them.

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Review for Hilti by Contego
6th February 2021

I have a number of Hilti tools, they are rugged, last forever and are very expensive, from the range I have drills, power actuated toolsbut I wouldn’t use anything else

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Review for Hilti by DIY 4 You
6th February 2021

Best breaker drill I have ever owned, great for chiselling tiles and great for breaking concreat. Saved hours of back breaking work. Heavy, but does the job its supposed to do.

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Review for Hilti by G.D Bathrooms Plumbing and Heating
6th February 2021

Top products. I was given the breaker and 36v drill as an apprentice which was used daily by my boss and then I had them for years. Still going strong. Couldn't recommend highly enough.

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Review for Hilti by K R HILLS
6th February 2021

I once had a T72 hammer drill, bought from new, never let me down, that is right up until it's dying day in a cloud of smoke and a display of pretty colourful sparks 15 years faithful service in all conditions & weather I've had 5 sds drills since not one a patch on the t72.

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Review for Hilti by AMB
5th February 2021

Brilliant brand with great tools wouldn’t use anything else. They don’t feel cheap, would be lost without these tools everyday. Great value for money with massive savings to be found. Customer support is 10/10 emails answered quick and efficiently!

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Review for Hilti by AE Services Blue Napier Tools
5th February 2021

If you want the premium on a brand and customer service with great aftercare for the professional or any level of buyer then this Hilti beats all others by a mile. Their range is Heavy Duty with prices to match but the performance is awesome.

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Review for Hilti by Daniel Fitzerman
5th February 2021

Absolutely amazing build quality plus easy to use most of their tools, I would definitely purchase more of their Tools in the future, The most recent one I have purchased is a Hilti TE 700 AVR SDS Max Medium Breaker Demolition Kango 110V , it is absolutely brilliant.

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Review for Hilti by Mason and son construction
2nd February 2021

By far the best option you can go for when it comes to any drilling or breaking needs. These products especially the kango wipes the floor with anything else I have use with makita being the only brand getting close.

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Review for Hilti by South Dorset Electrical Services Ltd
31st January 2021

I've got the 36v sds drill, 22v impact driver, 22v combi drill, 3000 lumin 22v light and site radio. Each tool is designed to be used on site without worrying it's going to break, very reliable and robust bits of kit.

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Review for Hilti by Lewis Carpentry
30th January 2021

Proper tools. Good quality well built professional equipment with a comprehensive range and assessories to suit all industries with a good smooth power delivery. With acustomer service second to none I would recommend these tools to anibody who can afford them.

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Review for Hilti by Stonemasonry Designs Ltd
30th January 2021

Hilti the name says it all. I have various products and all are the best quality money can buy. I recently replaced my breaker after 14 yrs of hard graft which is still fixable but opted to purchase new one to keep old as back up. Would use no other brand for demolition. Are expensive but worth the money.

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Review for Hilti by Mdigoe Joinery
30th January 2021

Great quality tools and first class service. Their after sales service is first class with 2 years warranty on most tools . Battery life is top quality to .

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Review for Hilti by XK8 Group
27th January 2021

Proper top quality tool brand. They are bulletproof own a few drills and impacts etc and I’ve had them for years. The new bigger batteries last for ages. Yes they are expensive but a good investment

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Review for Hilti by Reeve Property Restoration
27th January 2021

Hilti products have been something I’ve not owned personally but have hired over and over again as they are top quality and so heavy duty!
I would buy all the products they produce if I could justify it!
But they are really expensive!
They are well worth the money and have amazing build quality!

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Review for Hilti by JRE Electrical And Building Services
27th January 2021

Great product, used them in the steel industry, to fix floor plates and lighting to steel stations great product highly recommended, for a professional finish.

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Review for Hilti by Wildy Property Developments
24th January 2021

OMG my dad used to say right tool for right job - all these multi functional drill are good in their own right but I’ve learned that if u need a specific hard job then get the correct tool - brought a hilti sds hammer drill as my other ‘quality expensive’ drills couldn’t go through this particular concrete wall and the hilti went through this wall like a knife through butter it’s amazing the quality and ability are simply amazing

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Review for Hilti by Peter Mcauley Plastering
24th January 2021

Hilti tools are above all quality long lasting tools. Although can be very expensive they really last the test of time my impact drill and driver kit has done ten years on the same batteries.

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Review for Hilti by Platinum Plumbing Projects ltd
24th January 2021

Great tools , quality feel too them and last a long time as long as maintained. The only downside too Hilti is the price. If they were more reasonable i would change all my kit over.

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Review for Hilti by Laing Timber
22nd January 2021

Great tools but they need to get a better range the quality is amazing customer service wasn’t the best the have a really nice feel to the tools and would defonetly recommend aslong as you don’t need to call customer services

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Review for Hilti by Pra Air Conditioning
21st January 2021

Where tools are expensive they are well worth the money. All their drill bits last the rest of time even with rough use Overall brilliant kit

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Review for Hilti by E.T Electrical Partners LLP
20th January 2021

I have the sds drill 3 mode which is 22v and it is a very good bit of kit and have the combi drill and the impact driver which are good bits of kit as well. The only problem is you have to go to a Hilti shop to buy them or you can buy them on the Hilti app. If you contact them they will come out and give you a demo before you buy.

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Review for Hilti by SPJ Plumbing & Heating
20th January 2021

Hilti drills are brilliant in my opinion as a contractor working on commercial gas they give me the extra I need.
Only problem is I have to hire them as they a bit out of my price range.
If they sorted a competitive price then I would switch in an heart beat

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Review for Hilti by Absolute Plumbing-heating Solutiongs Ltd
18th January 2021

Brilliant items used lots of there stuff cant fault it and not bad priced either would recommend to any to use in both domestic and commersial

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Review for Hilti by Electrical Medic
9th December 2020

If you’re looking for a bargain, look elsewhere. If your looking for a well made, reliable tool that gets the job done without any fuss, then this is the brand for you.

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Review for Hilti by MC Ltd
9th December 2020

We have owned Hilti tools for many years now and they have always been very reliable, the quality is second to none. Our local rep Callum is great always drops in to see us if he can help with anything always on the ball and sorts us with anything we need. You’ll struggle to get that service anywhere else.
The only issue is the smaller range of tools but that’s not the end of the world as the quality can’t be beaten.
I’d recommend anyone getting in touch with Hilti and asking for a rep to come and see them onsite for some demos.

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Review for Hilti by Jcut
24th November 2020

Great powerful drill, suitable for diameters between 50mm to 500mm. And depths of 100mm to 4 metres, possible more but that my deepest hole with this drill. Seams expensive against like for like competitors versions

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Review for Hilti by Ryan B
2nd November 2020

Hilti the red and black tools great products across the the range but many with a high price tag
24/48 hr turnaround if a tool needs serviced / fixed.
Offer good deals on hire tools like doing a car pcp
24month hire etc
Awesome products but costly price

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Review for Hilti by Pick
7th October 2020

Thanks screwfix for giving fantastic offer!! It’s powerfull and well made,I love it. It makes my work easy and quick to finish. Every man should have one. Perfect toy "

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Review for Hilti by Smith’s
1st October 2020

Absolutely brilliant tool that get the job done and usually in a fraction of the time other brands achieve. Would love to see a value range as the tools can be expensive but you get what you pay for and the tools are great

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Review for Hilti by B D S plastering and property services
30th September 2020

Great gear, very rugged and well designed. Unsure why all the branches are closing???? ........................................................................

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Review for Hilti by Bjslater@talktalk.net
28th September 2020

Very good tools but expensive customer service is very good seems that a lot of outlets are closing down........................................

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Review for Hilti by R SANGHA
27th September 2020

The best of the best and come at a cost!

Honestly solid tools and equipment but if you can afford them otherwise we’ll worth hiring every now and then.

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Review for Hilti by Taylor's
27th September 2020

Very good item would highly recommend these tools are amazing but also your paying for the quality but if you want a tool for the job which will last then spend the money

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Review for Hilti by VCG Property Services
26th September 2020

Seriously robust. So Hilti are one of if not the market leader for hard wearing tool. I mean their demolition hammers are virtually indestructible.

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Review for Hilti by Mcc
26th September 2020

Hilti are probably one of the best tools on the market for durability where anniversary indestructible let me dropped everything you think are bored could do with a tool that can be done I have various range of tools in circle saw, drills ,sds drills of Hilti and I can’t I cannot fault the brand

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Review for Hilti by George Hepburn Ltd
26th September 2020

Best tools on the market nearly indestructible I’ve got breakers galore their laser level for me is the best out there just bought another one that’s three we have now

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Review for Hilti by M G D Construction
26th September 2020

Tools that are built to last, they can take anything you throw at them, a good bonus is the serial numbers on them are registered to you so if they do get stolen and someone tries to have them serviced they get returned to you

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Review for Hilti by Ffs
25th September 2020

Very good quality tools. A little on the expensive side but for professional I can't fault the build quality. The rep comes to the factory to demo products so always felt looked after

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Review for Hilti by Mhi
25th September 2020

I used the bolt gun while I was serving in the army the thing was a beast would blow through bridge sections with ease. Always wanted to try other products from there range just haven’t got to yet

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Review for Hilti by AGV Plumbing & Heating
24th September 2020

Nobody can compare to my hilti core drill, wall chaser and breaker the build quality,is second to none and they are just reliable. I know they are expensive but the price tag is worth it.

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Review for Hilti by MFS Electrical
27th February 2020

King of the power tools. Far too expensive but for the ones that I have I've never had a problem love the service and spare parts. If they could be a little cheaper and in line with their competitors they could rule the world

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Review for Hilti by Diamond Developments & Maintenance LTD
18th January 2020

I have previously used hilti power tools and the only other brand I can find anywhere near it for quality is Milwaukee. Hilti tools are an absolute joy to use with plenty of power

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Review for Hilti by JMS Constructions
20th November 2019

We using many different tools and we have using them indoor and outdoor and we have no problem with them very highly recommend from our best team jms

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Review for Hilti by Roy Millar Plumbing and Heating
12th August 2019

Great pieces of kit. They do the job for what it is designed to do. Hard wearing bu they are expensive for what some of the tools are. And are quite heavy for the cordless tools

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Review for Hilti by B H heating solutions
14th June 2019

Proper tool!! There products can’t be match expensive but worth the money had few hilti power tools over they years and can’t fault any of them as long as you look after them and service them regular!! Even the power tool accessories are second to non!! If I could afford it all my tools would be hilti!

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Review for Hilti by Edwards
16th March 2019

Jesus Hilti! 36v TE7-A 3x3.9Ah batteries £950.

This is an absolute beast! Drilling, coring, chiselling it does it all.

Batteries last well and charge in a reasonable amount of time too.

Best of all service!

Had an issue of a concentric chuck or shaft,

Called hilti at 9:30am, tool collected at 11:15am, tool returned, like new spotless with new chuck which I had damaged at 07:30 next morning having been to glasgow for repair! Not even sure how they managed it!

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Review for Hilti by Southdowns Mechanical
22nd July 2018

Used hilti for over 10 years now as I got fed up with replacing tools like Bosch that could cope with the workload
Best investments I’ve ever made and the service and product knowledge from the local stores is second to none
My oldest drill 10 years has just had a load of work done and was pretty much rebuilt but due to the fixed cost repairs it only cost £150 even though the parts were much more

3 working days guaranteed turn around on repairs or you don’t pay



I’ve given them a low rating on customer service as the head office are absolutely worthless and a real let down for the reps and store staff who go the extra mile only to be let down by customer services.

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Review for Hilti by Anti-freeze
13th April 2018

Great products and great after service, had my laser fail and they gave me a brand new one no questions!

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Review for Hilti by Tech Electrical Contractors
10th April 2018

I love there drill bits best on the market not use there drills much I do not really use anyother drill bit

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Review for Hilti by Specialist Stone Co Ltd
8th April 2018

Been using Hilton for over 40 years build quality customer service and ordering products has always been first class. We install some heavy stone so tools for concrete drilling area a must so get abused probably more than other makes. Repair service collection and delivery back is free and cost effective

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Review for Hilti by GES Electrical
26th March 2018

Love my hilti drill and impact. Very expensive but great tools and outstanding customer service.
Just wish they had a multi tool that used the same batteries as the tools I have

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Review for Hilti by Jm limited
2nd December 2017

Hilti is the top leading manufacturer in power tools I've had my hilti SDS now for about 7 years and it's still going strong

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Review for Hilti by Fitzgerald Electrical & Plumbing Solutions
2nd December 2017

Top tools! Are on the expensive side but you do get what you pay for!
I've got a 110v core drill and it's a monster makes light work of coring walls which is a sh#t of a job anyway! Used my mates drill a few times and then when using mine I realize how much better it is!
Made to last !!

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Review for Hilti by L H Brickwork Ltd
17th October 2017

As the saying hoes you get what you pay for and the products that hilti do are great quality i have a water suppression bottle and have never needed to change anything. Excellent all round

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Review for Hilti by Enflame Heating and Plumbing
15th September 2017

Love these tools. Quality craftsmen ship and loads of different options for those jobs that have saved me a lot of time.

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Asked on 23rd March 2022 by Plumb Gas & Heat Ltd

How long are the guarantees on the hilti products?

Answered on 23rd March 2022 by SPJ Plumbing & Heating

Thought it was 5 years


Asked on 18th February 2019 by Edwards

Can HILTI do more trade shows? Very rarely see you there yet that's usually when I spend the most. Last time I saw HILTI was Coventry Elex in 2012, from memory I think I spent over £1000 on a tool from you, and a friend with me spent a similar amount.

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