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SumUp Air

28 Reviews
1 Question
Product Information
Overall rating 4.8

Build Quality is rated at a 5/5 for SumUp Air :

Ease of Use is rated at a 5/5 for SumUp Air :

Features is rated at a 5/5 for SumUp Air :

Value For Money is rated at a 5/5 for SumUp Air :

Overall is rated at a 5/5 for SumUp Air :

Reviews
Number reviews: 28
Overal rating: 5
Review for SumUp Air by Star Boilers
6th October 2023

I regret to express my dissatisfaction with Sumup, as I find it difficult to assign any positive rating to their services. My recent experience with their customer service has been exceedingly unsatisfactory. Over the course of the past two weeks, I have made persistent efforts to rectify issues pertaining to my account, which have unfortunately rendered me incapable of making payments during this duration.

Regrettably, I have encountered multiple instances where Sumup representatives have provided inaccurate information, asserting that the necessary data has been uploaded when, in fact, it has not been. This recurrent miscommunication has compounded my frustration.

In light of my experiences, I strongly advise individuals to exercise caution when considering this company, as it has proven to be a source of considerable disappointment and frustration.

I have also requested to speak with a manager on two separate occasions, and both times, I was informed that they were unavailable.

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Review for SumUp Air by Scocal
24th June 2023

Cheap, effective and reliable.
I love having the flexibility of a card reader, customer tries to say they haven't got enough cash, no problem.
The money is in your bank within a couple of days, cost is minimal compared to a monthly reader if you only use occasionally.

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Review for SumUp Air by Nelsons Plumbing & Heating
26th November 2021

Perfect to keep on the van, holds its charge for a long time, I think Ive only charged it once since buying it a couple years ago, but I dont use it often. Very handy though when youre unsure of the customer. Take a payment instantly. Larger amounts can work out to quite a bit though.

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Review for SumUp Air by Whitfield Electrical Services
14th July 2021

Great product. I keep mine in the glove box of my van and offer card payment and payments made via phone through apple pay.
to all customers now.

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Review for SumUp Air by GES Electrical
7th July 2021

I received this about a week ago. Im technically challenged so got it wrong a few times but Im up to speed with it now. Good rates and fast payment is a good attribute

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Review for SumUp Air by A&W Plumbing & Heating
7th July 2021

Easy to set up and does what it says on the box . Fast payout into the bank as well which is even better so all in all a great buy for the money

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Review for SumUp Air by Bright Home Improvements
26th June 2021

We have just brought this from expert trades, the reviews sound fantastic, everyone agrees it's a good bit of kit, so I will re review next week when we put it into action

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Review for SumUp Air by Hiten's Handyman Services Ltd
4th March 2021

Great bit of kit for payments but the screen is dated with a LCD block display fairly chunky/bulky compared to other readers out there and not Great for work sites as it has a glass top which they don't cover if it breaks.

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Review for SumUp Air by Handmade Creations Joinery
26th September 2020

Great card reader to keep in the van and always handy to be able to offer to take card payments. Great value for money, also great how you can send receipts to customers too!

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Review for SumUp Air by P&J Electrical
26th September 2020

Ideal to keep on the van for those late night call emergency outs when you need to take payments. For the cost and percentage that they take of the payments you’d be silly not to get one.

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Review for SumUp Air by Switching On The Light
7th April 2020

Great bit of kit. I can take payment immediately, reducing the need to chase invoices.
Links directly to my business account. Very easy.
Only downside is it doesn’t link with my Munbyn Bluetooth receipt printer. Otherwise ***** 5 stars

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Review for SumUp Air by AW Electrical Services
26th February 2020

Had this machine for over a year in my van. Never needed to charge it with USB and battery is still on about 50%.
Seems to be the cheapest in terms of fees.
No issues with transactions, go through, instant receipt to client.
Clients seem to be pleased and surprised that we carry card machines and is better than waiting for a cheque to clear and clients don’t always like having cash.

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Review for SumUp Air by Plumbsolve Glasgow Ltd
25th July 2019

Sum App and handheld device is the best I have used. Easy to set up and start taking payments. Customers love convenience and money in the bank within 3 working days. Easy to send receipts as well

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Review for SumUp Air by Consider it Done Electrical Services
1st May 2019

As others have said a well built unit. Large enough to use with ease and small enough to carry around. Allows payment by most modern payment methods and unlike others I've tried, the payment is into the bank quite quickly. The lack of contract and reasonable percentage charge make it more attractive to small businesses. All in all would recommend it. The only downside isn't the fault of sum up, it's use can be frustrated by a lack of mobile signal.

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Review for SumUp Air by Precision Plumbing & Heating
26th February 2019

Nice and light weight. Easy to carry around. Looks quite sleek and clean. Professional piece of kit. Low rates and fairly quick to transfer into my account.

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Review for SumUp Air by Thoroughbuild UK Services Ltd
15th February 2019

Great little product. We got this on the Black Friday deal so got it at a really good price. Easy to use, small and portable. Connects via bluetooth. Lots of people like to pay by card now so all good.

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Review for SumUp Air by Tom Sutton Heating
13th January 2019

Spent a little while looking for a card payment solution. I went with SumUp because I didn’t want to pay a monthly subscription as I’m not taking card payments that regularly. When I do use it it it’s great. Simple to use, payments seem to come through in about 7 days. Would highly recommend

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Review for SumUp Air by Lock'n'Secure Locksmiths
15th December 2018

Great piece of kit. Easy to use and reasonably quick transfer of funds to your bank account. Switched from using a merchant bank account and pdq machine which was costing me a minimum fee of £45.00 per month. With this setup you only pay per transaction.

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Review for SumUp Air by A Daughtry Plumbing & Heating Ltd
5th October 2018

bought the sump due to customers asking if i take credit cards for invoice payments and lost jobs in the past. the no contract is a bonus and low 1.69% fee per transaction

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Review for SumUp Air by C&J Plumbing & Heating
28th September 2018

For the price of it and the fact there’s no contract it’s a great piece of equipment to have in the van. Really easy app to use as well.

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Review for SumUp Air by InsideOut Property Solutins
28th September 2018

Great piece of kit. Cheap to buy, always seem to be a deal available. Also cheapest rate per transaction.

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Review for SumUp Air by Premier Power Ltd
25th September 2018

got a really good deal on this, only paid less than a tenner, lowest cost for transactions, easy to set up but need 3g, 4g or wifi to be able to do the transaction

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Review for SumUp Air by EPEB Ltd
22nd September 2018

dont no what i did before i got mine

easy to set up and use money go to your bank a few days later seem

i do seem to have a cap on mine though when i take so many payments it tells me i cant take no more till its cleared

2 faults one if no 4G on phone cant take payments so if your in middle of nowhere you have had it also cant take payments over the phone but will no monthy fees this is the one for me

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Review for SumUp Air by Kingston Gas Services Ltd
29th July 2018

This is a great device to enable customers to pay by credit or debit cards, it works through a app on your smart phone, you get paid within a few days direct to your bank account.
Only problem is it doesnt work if you dont have a 3G or 4G signal or the ability to connect to wifi. If your out in the sticks it may be tricky.

Customers always comment on how easy and good it is, highly recommend this.

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Review for SumUp Air by PipeDream Plumbing
28th July 2018

Very simple to set up and use, a great device to have as customers rarely carry cash now days and its nice to know the payment is done when leaving a job so your not potentially chasing for days.

Both the app and chip reader are easy to use, although I would of preferred actual buttons on the reader itself.

Money in the bank in 2-3 days and 1.69% fee per transaction.

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Review for SumUp Air by Hilton Heating
24th June 2018

One of the cheapest fees per transaction. No monthly fee. Small and charge lasts a long time. Down side touch screen to sensitive for older people (I now count the beeps when they are typing the pin to make sure they don't press it to many times)

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Review for SumUp Air by A.D. Energy
14th June 2018

Really good so far. Had no issues and had 30 days no fee on any transaction. The referral system is good too. As you can get money back and the person buying can get a good discount off. Here's mine if you want one http://fbuy.me/iVeN3

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Review for SumUp Air by SAFGas Ltd
14th April 2018

For the price this is a good way to collect money from customers quickly.
Money is in your bank within 48 hrs with one of the lowest transaction rates on the market.
The only issue we have had is the touchpad is too sensitive for some of our elderly customers to put their PIN number in which can be frustrating.

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Asked on 23rd June 2018 by Crawley HVAC Services

Guys I’m really interested in this, how does it work, does it link to an app on the phone? Does the key pad take batteries or is it chargeable via an adapter? What are the transaction rates, are ther minimum and maximum transaction. Is it always in the bank within 48hours?

Answered on 28th July 2018 by PipeDream Plumbing

Hi mate, It connects to your smartphone via bluetooth and you use their app which does all the transactions. It charges via a micro usb that comes supplied. No min or max transactions just a 1.69% per transaction.


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