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Wiha

Wiha Werkzeuge – The key to your career!
Wiha is one of the leading manufacturers in the world for hand tools for professional use in trade and industry. A host of awards underline the setting of standards in terms of functionality, design and quality. Alongside the highest ergonomic standards, the innovative range also offers real added-value and user benefits in terms of increased efficiency and functionality in everyday work. Founded in 1939, the family-run company currently employs over 800 staff members to manufacture and market more than 3,500 premium tools.

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252 Reviews
2 Questions

North/Tay Electrical - December 19, 2019 @ 07:45

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Well I have not actually contacted Customer services and cannot select lower score on that basis.I love the quality of my wiha tools, I used them everyday and excellent for me.Mind boggling amount of tools available, seen your stand at Goodwood FOS and the range is vast.I am happy to pay more for quality and knowing the warranty and quality is there.

Lawton electrical - December 19, 2019 @ 04:27

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Quality products and answers when needed.Hard wearing and comfortable to us.All Hand tools that are needed are available.Low cost for high quality.

J&S Electrical - December 19, 2019 @ 03:24

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The products are always made to a very high standard and comfortable to use.Good quality tools.Complete range of tools for the electrician.Can cost a little more than other brands, but definitely worth it for the quality.

Ramsay health care - December 19, 2019 @ 01:48

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Never really had any dealings, but from what I have seen on the forums they have been fantastic.Most items I have got my hands on have been top quality , dont really rate the screwdrivers , but for price I suppose you cant argue.Full range , and forever adding new lines and updating which is great.Great quality for a fair price.

Illuminate electrical services - December 19, 2019 @ 07:58

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Very good quality.Better than the screwdrivers I've used in the past.Everything you need to 2nd fix.20 odd quid for a set of vde slim screwdrivers and I'm happy.

Daglish Electrical Ltd - December 19, 2019 @ 06:36

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Been using whia screwdrivers for a few years now and there great quality and value for money.Been using the screw drivers a few years now and not had many snap ( odd small one ).personally don’t use your other tools and don’t see many about.I always buy screwdriver sets when on offer.

RNplumbing&Heating - December 18, 2019 @ 11:41

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Never spoken to customer service.Find tools comfortable and easy to use.Comfortable and good quality.Slightly cheaper then Wera without compromising on quality.

Carlin meek electrcial - December 18, 2019 @ 10:29

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I have been buying your products for a number of years and one of my screwdriver bits snapped, your customer service team sent me out a new one foc. I can’t ask for much more than that. Other than that one problem all my wiha tools are lasting very well..Been using them for years and only had one screwdriver bit snap out of the set.Fantastic products and kits. I especially liked my advent calendar that produced a handy tool kit at the end.Absolutely first class for the money, no other manufactures can compete £ for £ on quality.

HJM Electrical - December 18, 2019 @ 09:21

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Very helpful and knowledgable.Good quality and great value for money.A very wide range of tools.Lasts a long time so worth paying slightly more. You get what you pay for.

PH Jones - December 18, 2019 @ 09:01

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Fast, reliable, good overall information given.Great quality of screwdrivers.Vast range of products available.Screwdrivers are good for the price, the electric one is a bit expensive.

Redwood Electrical Services - December 18, 2019 @ 08:36

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It works, simple!.Bec3uase it comfortably outlasts other products.You seem to have everyrhing covered.Costs more, lasts longer, therefore cheaper in the long run.

KNELTD - December 18, 2019 @ 08:32

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Never had anything go wrong with my tools but when I have needed product information it’s been first class.Reliable.No power tools.Very good for value.

J-Bec Electrical - December 18, 2019 @ 08:31

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Never had any issues yet.The quality of the screwdrivers is excellent.Has everything I need.Everyone would like things cheaper without sacrificing quality.

Shockwave Electrical - December 18, 2019 @ 08:17

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I have rated the customer support 5 stars because of the Wiha replacement of tools. You must buy tools with confidence in order to do the job, and with that sort of service backing up the trade, it's an easy choice..Continuing on from my previous comment, of confidence in the products. Great tools with bad customer support doesn't work either. It's inevitable for problems to occur, and without the support network, it's simply a nonstarter..Wiha have a tool for every job. From VDE to standard mechanical tools. I've never not been able to find what I needed..Wiha tools are expensive. There is no getting round that. In our case, we get what we pay for, but some mechanical tools are up against SP, Draper Expert, Britool etc, and people would normally tend to go there for mechanical tools..

RIGS Electrical - December 18, 2019 @ 08:03

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Never had to deal with wiha customer services but assume they’re as good as their reputation for quality tools..Solid, well built tools with a decent lifespan and a pleasure to use..Always room for a larger product range but overall wiha has a solid range.It always hurts a little buying any premium product.

Ec electrical - December 18, 2019 @ 07:50

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Value for money.I have you slim screwdrivers, screwdriver with blades and torque, long nose and standard pliers but I think the knipex cutters have one over in you.Value for money.Great product.

Homag UK Ltd - December 18, 2019 @ 07:15

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Prompt delivery on all of my orders.Quality is second to none and so ergonomic. Everything seems to fit perfectly and comfortably in my hand.A bit limited on product range for my needs as a service technician in the woodworking machine tool industry.Not cheap but the quality is worth the money.

Kingdom property services - December 18, 2019 @ 07:12

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I had an issue with my speed e. Emailed and didn't get a response. So resorted in repairing it myself. Otherwise at the tool fair every year your staff are very friendly and helpful. I was just a bit disappointed with response to my speed e issue. Otherwise faultless service and products..Speed e is like a extension of my arms now! Best tool I've ever bought. And due to this I've changed all my screwdrivers and slowly changing other tools over to wiha. Big fan.Excellent price for a suprub quality. Lots of products that other brands don't even do or think of.of all the screwdriver makes I've used. Wiha is most comfortable and long lasting..Spot on. Top quality tools for a more then reasonable price. Couldn't fault them.

Install-Pro Electrical Ltd - December 12, 2019 @ 03:39

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I haven't has to contact your customer services department as of yet, although I should have done in the past as one of the Wiha products I brought became faulty - Product was the VDE 6 bits magazine lift up screwdriver, the internal bit holders became loose..I currently us several Wiha tools and apart from the faulty VDE 6 bits magazine screwdriver that I had, the other products have been generally good quality, with by far my favourite product being my VDE torque screwdriver!.From what I have seen the product range isn't as extensive as Wera or Knippex..My perception of Wiha products are quality products at a premium cost, i.e. You pay for what you get!.

Electrical Contractors Wales Ltd. - December 10, 2019 @ 07:52

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I have lots of Wiha tools already and find that they are of good quality. Even customers can see that they are high quality items and this underpins our reputation of carrying out a high quality workmanship when they employ us..They last a long time considering the level of daily use they have year in year out..As an electrician I use their insulated tools for my work And they always have a purpose made tool that helps me do my job more effectively..I would say that their everyday screw drivers, cutting tools, torque drivers are good value for money but the newer battery screw drivers seem expensive. I suppose the prof is in the pudding..

Gloucestershire Electrical Services Ltd - December 5, 2019 @ 10:05

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I have been using Wiha's tools for many years and I have never had a problem with the customer service. The Wiha tools i have and had in the past have been of such high quality that i haven't needed to deal with customer service for aftersales support..The tools always have a good feel and are comfortable to work with. They are also of a high standard and withstand the day in day out test of an industrial and domestic electrical contractors work..I can't say i have every tool in the Wiha range but I am always confident that when i am looking for a new hand tool that it will be more than likely available by Wiha..Never had an issue with the price of Wiha tools. The price always reflects the quality..

A Local Electrician - December 3, 2019 @ 07:04

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On the few times that I have spoken to them, they are always very helpful and knowledgable..Without wanting to over simplify anything, they just what they are supposed to do, the difference is that they keep doing it, over and over again..There is a purpose for all the tools..To appreciate the best you have to buy the best and if that is at a premium it is worth it..

Berneslai Homes - November 27, 2019 @ 01:45

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Very polite and always easy to communicate with, if I have any problems with the tools which is very rare but the problems are resolved very quickly and without any distribution to myself.Very good quality tools I currently have the screw drivers, combination snips and pliers.Very good range of tools always seem to have a product for exactly what I’m wanting to complete.Very good value for money, tools are very high quality for the money you pay.

Sudlows - November 27, 2019 @ 11:53

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Easy to understand and talk to..Great tools! Last a long time and stay in a good working condition..I’ve only ever really used the hand tools. So my knowledge of the range of tools isn’t the best..Really good for price!.

Energize maintenance - November 27, 2019 @ 08:59

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Having never had to contact customer services myself I can only go by talking to other professionals.They are my go to brand for tools.An extensive range with variants within to suit budgets and needs.Their range includes variants for all budgets but are still built to last.

DAL Electrical Services Ltd - November 26, 2019 @ 09:56

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Have never dealt directly so can not mark high or low neutral score.Long lasting products but some of the terminal drivers have snapped.Full range of kit is available with ever revolutionary items coming to market.Comparable to all other quality brands.

Top Electrical Services Ltd - November 26, 2019 @ 07:55

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Provides Great customer service.these are superb quality tools and i have used them for many jobs already. they just feel right, fit the intended screw.these are superb quality tools and i have used them for many jobs already. they just feel right, fit the intended screw.High-quality, reduce costs.

I work for fused forest - November 26, 2019 @ 05:17

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I haven't delt with the customer service before so can't yet say it's outstanding.The tools quality is always very good and hard wareing the screwdrivers always have a comfortable grip.There is a good selection of tools, you make pretty much everything I need for my job.The price is more often more than competitors but you get better quality tools that last longer so you only have to buy it once.

Interserve - November 26, 2019 @ 05:15

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Whia are a company that stands at the top of the pile as a trade tool professional. They are the epitome of innovation within the tool industry and their customer service is the leading line of this outstanding company..Whia create tools that bring quality and precision to the trade. When you have whia as your tool of choice you know you have made the right decision and can have confidence in your work..Whia are the leading line in innovation and quality within the tool industry..You got more for your money as you know for a fair price you have top quality..

Simon’s Electrical Services - November 26, 2019 @ 05:04

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Always helpful and very knowledgeable.Great build and design making working with Wiha tools a pleasure.Excellent product range.In my view you pay for what you get. Wiha may not be the cheapest but are built to last, and you don’t need to go back and buy another tool next week.

RW Electrical & Security Services Ltd - November 26, 2019 @ 04:43

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Purchased a screwdriver set and one of the screwdrivers was miss-shaped so customer services set me a new one out free of charge..Screw drivers I have purchased are strong and last longer than other brands, they also feel great in the hand not too bulky..A wide range of products for all trades.For the quality of products the prices are very reasonable..

R Llewellyn Electrical - November 26, 2019 @ 04:00

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I’ve never had a problem and used to have regular contact with my local Wiha rep. Unfortunately he went to another company so I’ve been a bit out of the loop recently..I love Wiha screwdrivers specifically, and also the electricians hammer, although I’ve had one for a long time from Hultafors before you branded it. I also quite like your cutters, although I’ma big fan of the Knipex electricians pliers.There are some products which others offer that you don’t have a competitive alternative for.I’ve never felt ripped off buying Wiha products, and they last well enough to be worth spending on.

Oakley Electrical Contractors Limited - November 22, 2019 @ 06:44

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Met some of your reps at shows and they’re always very polite and keen to help.Just love them, the Slimline screw drives, channel pliers etc etc.Great range, not much you could ask for that you don’t have.Should be 5* but got to give you something to work on. I think your prices are fair but we’d all like cheaper.

A W HAGGER ELECTRICAL - November 20, 2019 @ 12:32

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Didn't mean to was going to give more but it rolled up.Have 2 wiha sets and not had a problem with them.I thought that a fair rating bordering on the five.Same as before.

G parry home improvements - November 19, 2019 @ 06:52

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Products are made with the good stuff.Quality product every purchase.Seem to have a tool for every job.They last, so it's worth as spending that bit extra.

Experier - November 17, 2019 @ 12:13

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Great products, excellent service. Truly unique selection of tools.The quality of your products are second to none. They are a pleasure to work with.Literally a tool for every job..They are slightly more expensive but this an acceptable trade off for the the quality you receive. A real investment.

BM electrical south east LTD - November 16, 2019 @ 06:50

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Great reliable tools. 90% of my hand tools are wiha including the big XL peli case full up..Strong and reliable..Large range. A tool for every job..Fair price on most items..

Tatchell's electrical services - November 16, 2019 @ 06:21

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Great products all the time.The reason I rate you a 5 stars is because i find all your products we use are good quality and long lasting.You have a very wide rsnge of good products.Because your products last a long time not like tge other ones on the market.

Osborne electrical services ltd - November 16, 2019 @ 03:20

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Never had to use it, but if it's as good as you slim screwdrivers it will be amazing!!!.Love your slim screwdriver sets.Good quality tools for the professional and can take some abuse !.Great value. Buy cheap buy twice !!!.

JKV Interior contracting LTD - November 16, 2019 @ 01:39

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Not actually dealt with customer service at wiha before.Love my set of slimfix drivers and the stubby too.Range of tools for the sparks on the go.Set of drivers won't break the bank.

Levitate electrical services ltd - November 16, 2019 @ 11:49

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Because they sort your problems out.Last a lot longer than over tools.No need to look else where.I’ll a little bit tight so always looking for deals.

Wandle electrical services - November 16, 2019 @ 10:50

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I haven't had course to use customer services but I'm sure they are great..Well made tools that feel good to handle. Often available on deals..A good range of screwdrivers suitable for professional Electricians..Well priced..

Elmbridge Electrical - November 16, 2019 @ 10:24

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Superb with any technical queries and very good if it ever comes to guarantees..Ultra comfortable tools to use, very high quality and long lasting..Every electrical tool I need and plenty that I don’t need but want!.Very reasonable pricing but the quality is outstanding..

J&J Carr Electrical - November 16, 2019 @ 10:08

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I haven’t really had many dealings with customer service, but also never had any problems..The screwdrivers and couple of hand tools I own have been excellent, outlasting many other items in my tool bag. The extra slim screwdrivers are my favourite..Decent range but could add more items in the cutting range..Always been a good price for the items especially for the standard of items.

MHPS Property Services - November 15, 2019 @ 06:04

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We've not used Wiha products to date but are keen to try these out as they look ideal for our engineers.A quick look online at customer reviews seems to indicate a quality product, but again having not used Wiha yet we are keen to try out..We are not aware of the Wiha product range as yet but interested to learn more.unknown at present.

Smart Installations Kent - November 15, 2019 @ 05:28

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Very quick to respond. Very knowledgeable and helpful staff.Very good quality products at competitive prices. Nice range of products to suit my daily work life.Not only good range of products but also ranges of type and size of each product.Very competitive prices and always good deals around.

Tun Tech Electrical - November 15, 2019 @ 03:57

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Due to the quality of the Wiha tools I've got, I've never needed to contact customer services for any problems. However, at trade fairs I've always found the reps to be engaging and knowledgeable about there tools..The quality of the materials used feels really good along with the excellent overall finish. Handles are comfy and the coordination of handle size to screwdriver head size makes them feel really well balanced. Screwdriver tips have stayed intact despite some abuse and misuse..Great range with a screwdriver to suit most tasks..For tools that are used everyday it's worth spending a little bit extra. Great value when bought as a set..

I H Electrical - November 15, 2019 @ 02:37

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Great products backed up by a recognised brand.Solid quality tested to very high standards of safety.What I’ve seen is great gear.Always room for a price drop.

A P Brown Electrical - November 15, 2019 @ 01:47

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I've never had a problem with wiha tools to date and felt it unfair to drop stars for that fact..Hand grips could do with being a little slimmer..I've not had a wiha tool die on me yet and I enjoy using them..Some of wiha range are very competitive based on like for like against other brands Regards to quality, but would like to see an offer now and again as I have not seen one to date..

elite power and controls ltd - November 15, 2019 @ 12:40

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when I bought my first wiha interchangeable screwdriver set, one of the screwdriver heads snapped. I reported it and was sent a replacement quickly.the handle and blades are very comfortable to use all day.I have only used the interchangeable screwdiver, which I have had for around 3 years but am unsure what other products wiha do.when I first bought the set I thought it was a little expensive but wanted to find a new good quality set as my last set had failed.

Optimus Electrical & Plastering - November 15, 2019 @ 12:24

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The products are well thought through and gave good longevity..They are very ergonomic and the quality is proven through the time they last.They cover alot of tools, but not everything..The electrical screw driver is abit pricey..

Maile electrical contracting ltd - November 15, 2019 @ 12:23

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Never had much dealing with customer service but when I had a part of my driver set break wholesaler replaced it say that you wishes as good as gold at replacements.We Have a lot of tools from yourselves and have purchased all our apprentices tools a.Both me and our employees all have your tools and love them good quality tools at good prices.Good quality.

Hutt Electrical services - November 15, 2019 @ 10:46

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I’ve never really dealt with the customer service but I like the tools..Tools are comfortable to use and long lasting.Seem to have most tools needed for the job in hand.Very affordable and great value.

Hbc electrical ltd - November 15, 2019 @ 09:25

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I haven't used them so can't judge.The tools I have used have all been good quality and caused no issues.I haven't really seen Thier full range.All the tools i have bought from the range have all been reasonably priced.

ABS Electrics - November 15, 2019 @ 08:46

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Estimated as I’ve not been in touch with customer service.I purchased the speed e and wasn’t overly impressed, I expected a little more umph. Also it came with a 2.9 torque, useless to me as most makes want 1.9 to 2 max.Used the many products available from wiha and the overall quality gets a 4 from me.Speed e upset me with the £270 price tag and it’s not all that . An honest price would be better but because wiha are the only maker of this product, They think it’s acceptable to spank us.

A. G. Electrics - November 15, 2019 @ 08:40

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On the rare occasions I have needed to contact them they have always been polite and helpful..I have had very few issues with my products.Can always add extra items..Hard question. There not the cheapest on the market but for me reliability is important on a job. I'm only as good and reliable as my tools allow..

Tyko Electrical Services Ltd - November 15, 2019 @ 06:52

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I employ 15 electricians and everyone of the prefers the Wiha products!! We now issue our apprentices with Wiha tools to get them started. In my opinion there are no better screwdrivers available from any other manufacturer!!.The products if used correctly out last any other tool we have,.We mainly use the screw drivers but also love the spanner’s.Can’t get a better set of screwdrivers for the same money anywhere, yes there are cheaper brands but you get what you pay for!! Whia offer a great product at a reasonable price!!.

MiB Maintenance Limited - November 15, 2019 @ 03:27

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Have never dealt with Wihas CS directly. However, the Wiha stand at the ELEX show had some very knowledgable staff there who were very happy to help!.I have used Wera, Draper, and CK screwdrivers. All of which the terminal screwdriver snaps on too much torque. however, I am still using my Wiha Torque Screwdriver with the same bits for the last 8 years!.Biggest range of bits on the market.Couldn't answer 5 starts to this. However Wiha is very competitive with prices against their market competetors.

Oliver’s Electrical - November 14, 2019 @ 11:36

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I’ve not used the customer service yet but the screwdrivers are ok but I tend to snap the flats.I tend to snap the flat bits very quickly but the pz’s are solid.You guys have a solid offering of kit and I like your screwdriver handles.Again back to the flats snapping.

SGM ELECTRICAL - November 14, 2019 @ 11:34

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I recently purchased a set of slimline VDE drivers. They are without ddoubt the best set of screwdrivers I have owned, comfortable, tough a d great value. Excellent product..The set of drivers I have are used in some terrible conditions and have consistently help up.The range are all excellent quality which is ideal for professional tradesmen who push their chosen tools every day..Excellent value for such tough longlasting gear..

Haslucks Green Electrical Ltd - November 14, 2019 @ 11:22

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The advisor I last spoke to was Very Knowledgeable, polite and helpful..I’ve used a number of Different Wiha Products and some have been better than others. For example The Torque Screwdriver set is Brilliant but the Basic Electricians Kit I found the ends brittle..They seem to have a good range of products..The items I have purchased have all been at a reasonable price..

Properties & Holmes Ltd - November 14, 2019 @ 10:23

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Never heard a bad thing about WIHA! Always seem to just get it right!.The tools do what they need to, are well built and designed and well worth the money..Literally cover everything!.Buy cheap, buy twice. No thanks. I’ll just buy WIHA!.

Lee Butterworth - November 14, 2019 @ 09:20

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I use your slim screwdrivers, the torquevario screwdriver set and the vario 17 piece set they’re all second to non on quality.The quality of the products are first class, even when a fault has happened you replaced it without question.Would recommend to any electrician Wiha products.Reasonable cost for quality products.

B&W Electrical Services - November 14, 2019 @ 09:18

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Never had a need to use the customer service side of things but if it’s the same as the tools I’ve used then it’s 5 stars all day long..The tools I’ve used have been strong, reliable and have lasted the test of time, that’s not to say there isn’t room for improvement..Sometimes there isn’t the specific tool that you need but this is the same for all tool manufacturers..This was close to being a 4 in all honesty but have given a 5 due to the fact that there had only been 1 breakage( not completely the tools fault!!!!) and as they say you pay for what you get and this is so true of hand tools and the like..

Malcolm Allan House builders - November 14, 2019 @ 08:16

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To be honest I've never had a problem with a wiha product that's required contacting customer service.The quality cannot be faulted. Every product I've used is well thought out, functional and ergonomic..They have everything I've wanted including specialized stuff..The quality is very good but they are quite expensive so overall I'd say value for money is good but not great..

Omnia Electrical - November 14, 2019 @ 08:07

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They're always very polite and prompt answering any questions you might have.Wiha tools are personally the best in the market, all of hand tools are Wiha, I have the Speede and the Xxl case plus a few extras.There is not much they don't do. If Wiha had test equipment I'd have that too.I have had the same 3.5mm slim fix driver for the last 3 years and has never let me down.

Mike Self Electrical Installations - November 14, 2019 @ 08:05

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Very polite and understanding and ready to help!.Love anything you make . Once you’ve got the screwdrivers you won’t go back!.I’m always seeing adverts for new bits and bobs you make and always want to get them! The gear is just quality ..Well the screwdrivers I use are great value they last ages and are top quality how they deal to work with !.

Top notch electrical wisbech - November 14, 2019 @ 07:51

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Because its very helpful and quick service.I wont use any other screwdriver.As they have all the tools I need and a quality about them.My last set of insulated drivers were very well priced.

SLR Electrical - November 14, 2019 @ 07:10

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I haven’t had enough dealings with the customer service to be able to reward it with 5.Very good quality brand.Wide range of available hand tools.Competitive price for quality tools.

Attwood-Smith - November 14, 2019 @ 07:07

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Great quality and thin shafts allowing easy access to RCBO’s etc..They last a long time and don’t break or round off easily.My favourite screwdrivers.Reasonably priced for great quality.

Amps Electrical Services Wilts Ltd - November 14, 2019 @ 05:31

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Very friendly and knowledgeable staff at the shows.Overall good products that I've purchased but always room for improvement..Cover most things but there is always something that you don't do like any other company.Good but you always want things cheaper.

Lee Butterworth - November 14, 2019 @ 03:54

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German build quality that lasts and performs everyday.The feel, grip and positive control of the handles.Vast amount of quality built tools for all trades.Reasonably priced products with exceptional build quality.

Elmpark electrical ltd - November 14, 2019 @ 02:35

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Friendly angcgreat technical support.Metal is high quality and built to last.Love the compact interchangeable range. So many benefits.You pay for what you get. If I paid for a Ferrari I wouldn't expect a Honda to turn up.

Anslow electrical - November 14, 2019 @ 01:48

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I think you need to engage more on social media As I’m on Twitter a lot and would be good to see you move active on there.Very well built All round quality not had an issue.Overall good Be good to see your products in the wholesales instead or armeg I use BEW electrical.Quality costs money and a think its got in right.

P. R. M Electrical Contractors - November 14, 2019 @ 12:30

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I have.I have a set of the interchangeable blades and I also have the torque set.They are a fantastic feel in the hand, good quality screwdrivers and they have the slim ones for rcbo's.As, I said before they are a really good quality set and well worth the money.

Be safe electrical - November 14, 2019 @ 10:20

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Never had any contact with customer service, unfair to rate lower.Find that snips can become blunt after 12 months.Local suppliers do not have a large range in stock.Always reasonable.

AVLS - November 14, 2019 @ 09:01

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Never needed to call on customer service as products are reliable.Never had an issue except when using a screwdriver as a crowbar own fault.As yet I haven't been disappointed by the range.Quality products that never let me down.

Camlec - November 14, 2019 @ 08:20

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I haven’t had much to do with wiha personally but from what I’ve heard it’s good..All the tools I’ve brought and used have had a very good quality feel..I would like to see products other than just screwdrivers..They aren’t over priced in comparison to other competitors and are great quality.

SRH Plumbing Heating & Electrical Ltd. - November 14, 2019 @ 07:24

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In all honesty I've never had to use the customer service..I Only use whia screwdrives, great value solid kit.As.Solid kit a affordable prices.

Ideas 4 Heating - November 13, 2019 @ 10:58

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I have used your tools over the last 3yrs very reliable.Great quality tools, a tool you can trust.A tool for every job.Great price for a premium product.

Sse plc - November 13, 2019 @ 10:10

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When you first released the insulated stubby screw driver I wanted to get one but couldn’t find it any where, one of your reps Tony Martin went out of his way to source me one.You always know you’re getting a well made and quality tool.Always great quality.All ways get what you want for a decent price.

Homesafe Electrical - November 13, 2019 @ 09:40

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Unable to comment as not had to contact due to quality of brand.I always manage to lose my screwdrivers before they give up on me.Their products are great especially the torque screwdriver set.Not the cheapest but you get what you pay for.

Beauley Electrical Services - November 13, 2019 @ 08:57

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All staff at trade shows are very helpful.Had a problem with snips. They were replaced by local rep.Good variety.Croppers have lasted years.

Bishopston Electrical Services Limited - November 13, 2019 @ 08:29

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Because I don’t have much experience of it.....I have and use lots of Wiha products.As previous answer. I use lots of wiha products.I’ve never had a problem with the quality of wiha products.

Lyttle smart homes ni - November 13, 2019 @ 08:20

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I have used the pico screwdriver quite alot and one broke on me and was sent a replacement free of charge..I love some of the products and find they are well thought out. Have a screwdriver set that I got a year or 2 ago and i just didn't like using it at all. Was the multiblade screwdriver but i constantly open it when using because of the position of the lock..I use wera screwdrivers alot and have rarely broken one in the years I have had them. I like the wiha standard screwdrivers but find them to be a bit brittle at the ends and have broken a few of them in the last year alone. But I have a place for Wiha in my tool kit but as a rule of thumb my go to at this time is wera..Pricing on the screwdriver sets are quite reasonable. I really like the pointy nose pliers and the side cutters and they are quite well priced compared to my other kit..

Daniel Derrington - November 13, 2019 @ 08:16

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Presuming it's brilliant, never had to deal with yourselves.Outstanding products.Great variety of tools.Some prices are questionable but overall very good.

Johns Maintenance - November 13, 2019 @ 08:09

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I was looking to upgrade to torque screw fittings to be correct and do the job properly, it also became a requirement to have one. Wiha was comfortable to use and had an offer at Elex so I got one. Following a criticism of how bits fit in the handle they have altered the design which now works as it should; if you buy a new one that is. So they respond to positive suggestions, good..I believe it is good but only have 4 years experience of there tools..I read the catalogue (toolaholic).They might be similar to other professional tool prices but I always like good value.

ac electrical & security - November 13, 2019 @ 08:07

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have never used it.used several products and never had any issues.i dont know their full product line.some things are more expensive than similar brands, but sometimes i dont mind paying a bit more for better quality.

Irwin M&E - November 13, 2019 @ 07:51

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I have used Wiha my entire career and never had any issues. When an item was defective it was replaced immediately which only happened once in 26 years.Excellent products used over a 26 year career.Again 26 years using Wiha and never had any issues or problems with products.Excellent value for money.

Ethos Heating Ltd - November 13, 2019 @ 07:37

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Always found the screwdrivers to be the best quality, the tips are designed to grip and last..Very good quality.Top quality they do a large selection.Not the cheapest but that's not why I buy them, quality over price..

Adam's Electrical contractors ltd - November 13, 2019 @ 07:21

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The price of the tools is good and the quality you get for that price is excellent.Beacuse when ever I have had a problem with a tool I let a rep know and have had the tool replaced free of charge.Beacuse of the wide variety of tools you can buy.Beacuse it is at a reasonable price and the quality is excellent.

Brown's Electrical Contractors. - November 13, 2019 @ 07:17

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I have never had to use customer services..I have only ever had to replace one screwdriver set and that was just wornout,.It has always had the tools I require.The tools last.

STS ELECTRICALS NORTH EAST LIMITED - November 13, 2019 @ 07:07

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Wiha are approachable passionate towards their products pioneers of groundbreaking innovations their company ethos is consumer satisfaction and strive for perfection to aid the end user in their task whatever may come along.The tools are of top quality designed and engineered to be ergonomic and durable the VDE equipment tested beyond normal use not to fail not to cause fatigue in their use.A tool available for all occasions each with not only a unique use but some with multiple uses which are well thought out aimed to make the end users job easier quality but not overly expensive.The cost does not outweigh the quality of a wiha tool and used and some times abused stand the test of time where other fail in comparison.

Elite Electrical (Cumbria) Ltd - November 13, 2019 @ 06:37

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Good communications and deliver an excellent product.really like the quality.good overall selection of electrical tools and products.you get what you pay for.

As electrics ltd - November 13, 2019 @ 03:40

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Tools are excellent product And excellent quality.Excellent value and product.Excellent range of screw drivers and sockets set.Value for money because the products last longer and are stronger that similar products.

Chichester Electricians - November 13, 2019 @ 03:29

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Never had the opportunity to test them as yet....Have a few of their products which have proved to be well made and useful.Lots of useful and innovative tools.Competitive price point with others in the marketplace.

A.R.J. David - Electrical - November 13, 2019 @ 03:20

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Highly professional.Of all the brands, Wiha screwdrivers are the only ones I have found that will last longer than a few months and are comfortable to use.Good design and exceptional quality.Because they last.

Power Sonic ltd - November 13, 2019 @ 02:08

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They have replaced a damaged pair of side cutter before and it was easy to go through the process.The tools I have are all well build and would choose over brands such as knipex.There is a varied range of tools.The tolls are great quality so worth the premium price tag compared to less quality brands.

Jon Cuff Electrical Ltd - November 13, 2019 @ 12:57

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Always been spot on and very helpful.Again a good product well thought out and well made.Great range ! There always seems to be something new.You get what you pay for don’t mind spending good money on good tools.

Bear Gardens and Construction - November 13, 2019 @ 11:38

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Never tried to contact customer services.Nice grip and the tips don't snap or twist like some do.Nice range could do with a better selection of interchangeable bits.Good value for money.

GNC Electrical LTD - November 13, 2019 @ 08:42

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Have never needed to contact customer services.A quality brand with A great tool range and Quality tools. The last set of screwdrivers I had I lost most before I broke any, and that was over 2 years..Fantastic range of products.For the price and the quality of tools there is no comparison.

Out of the Dark UK - November 13, 2019 @ 08:09

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Damaged a couple of your drivers, rang and had them replaced within days. Always helpful, clear and concise.Some products are great, work well and are designed for professional people, others are flimsy or just not up to the job they were made for.Great variety, usually have what I'm looking for. They're a trusted brand and I've used them for nearly 8 years. First drivers were wilha.Most products are a sensible cost for their likely lifetime use, however there are a few that I've used, broke and just thrown away as I'd decided I wouldn't be replacing it.

Blue Light Electrical - November 13, 2019 @ 08:02

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Having enquired over the validity of this site, I received a quick and comprehensive response explaining the affiliation. Name provided rather than a department.... nice personal touch..I now ONLY use Wiha VDE screwdrivers. Grips well and durable. The TORQUEVARIO are a must for consumer units (and assessments!) Cutters have good length to grip..Great selection of screwdrivers for various professions... + extension towards hand tools in general. Range good, but availability of items such as handsaws. Limited (suppliers issue).For the everyday tools = superb. Defo great value for ‘sets’. Would like to see a reduction to individual purchase (lost 1 screwdriver, almost cheaper to purchase a full set than an individual replacement)..

MRL Construction and maintenance - November 13, 2019 @ 08:00

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I always find that they give clear advice and help wherever possible.The build and design quality is above and beyond all others..Great range and a tool for every job.Some can be expensive but I’ve always found that you get what you pay for with tools.

Arb commercial enterprises - November 13, 2019 @ 07:42

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Never had to contact wiha customer service.Excellent quality for the price.Would like to see a better range of cutters/stripper.Excellent value for money.

David Ward - November 13, 2019 @ 07:41

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Staff are always helpful, professional and enthusiastic at shows..They only break when I Really abuse them....Not found anything I want that you don't do....Tools don't wear out so good value....

M Cooper Elec Limited - November 13, 2019 @ 07:22

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Tools are robust and comfortable to use and the selection is epic I have finally found a replacement for CK tools that much so I have just bought the electricians competence xxl 2 box and believe me you can not beat having all you tools in a fantastic case it definitely is a talk on site when I roll in with it.Cutters stay sharp screwdrivers don't snap and the variety is great.It continues to forge forward with tools I need and never thought I did keep them coming.At first I was sceptical with the price but I have screw drivers and cutter that I can still use and fit the screws still not worn down and cutters the cut still what more could you want from a product.

Solaris Electrical Limited - November 13, 2019 @ 06:46

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I’ve had limited involvement , but would like to get more information on all available products..Products I have used in the past have outperformed other brands in this field..I would like to add to this answer by trying a few more products..I’ve found that over the years you literally get what you pay for. Buy cheap, buy twice !.

Newport Electrical Services - November 12, 2019 @ 11:13

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love the products and quality of the brand.Sturdy and well built.Still a bit to go to compete with there competition in range.Cost range is good but the speede it well out of range of new electricians.

Volts - November 12, 2019 @ 10:37

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I have met wiha team members at trade shows and they have always been helpful and informative. Demonstrating new tools and accessories..The wiha tools i have tried or had myself are always great quality and one of if not the leading brand in the electrical hand tool industry.It seems any product you can think of to aid you in your day to day task then Wiha have beat you to it and already something on the market.The products them self are a little pricey but not to pricey to not be able to afford them. However i do believe you get whay you paid for. So if u want top quality be prepared to pay an higher price..

P M Electrical systems Ltd - November 12, 2019 @ 10:36

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I had an issue with a with a previous nut runner. The item was replaced quickly.I have several items that I use on a daily basis and they don’t let me down..Great variety of products available for my needs.You pay more but your paying for quality..

Parry's Electrical - November 12, 2019 @ 09:54

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I never really had to deal with your customer service as your products have never given me any issues. It would be unfair to give you 5* rating on that basis.Never had issues and your products are of good quality.You provide a good product for my requirements.Great products at a reasonable price.

A J Haffenden Electrical Services - November 12, 2019 @ 09:52

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Good product & support.I like the products & the ease of use & quality.The tool range is extensive & they complement each other & most are interchangeable.Some tools are expensive compared to other brands but the quality is exceptional.

Coventry Electrics - November 12, 2019 @ 09:44

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I was struggling with slim version of screw drivers and ratchet screw drivers...Then i found Wiha brand.... And that's it.Their soft grip and slim line screw drivers are spot on... Im not worried how much force i apply to tighten screwa.... It nevwr snapped on me or deformed ....Because wiha are making products what customer needs.. Customers satisfaction.I would be very straight forward. For the price of quality and reliability.. None come closer to wiha brand.... Its my go to product.

North electrical - November 12, 2019 @ 09:41

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Have no experience with wiha customer service yet.Good tools.Good range alway room for improvement.Bought the electric motorised screwdriver and it does not archive the price tag..

Merrin Electrical Ltd - November 12, 2019 @ 09:10

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Wiha customer service is a service I haven’t used as the products last the expected norm so I have rated them 4.It’s a good value product that delivers and has a quality feel when using tools which is paramount as they are used continually day in day out ,would love to have one of those big tool boxes with all kit maybe when kids have left uni.a tool for improvement as Tomorrow never lies.It’s not pitched top price like Klein or CK but holds it’s own in the market as a quality Tool brand in my eyes..

Jsoprr - November 12, 2019 @ 07:34

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Products are made of a sound quality, reliable and can take punishment but still deliver.The products are well put together.There is a good selection of range to cover all aspects of hand tools required to do my job.In my opinion they are a little bit expensive..

Graeme Thomson Electrical Ltd - November 12, 2019 @ 07:06

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Tried to give more stars but page changed on first star I touched Love Wiha’s products Easy to use and robust.Tools great quality not cheap rubbish that’s going around.I like how many of Wiha’s products are colour coded so easy to find size of Allen key etc.As said before quality.

Robinson Electrical Contractors - November 12, 2019 @ 06:32

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Never had call to engage with customer services.Found the torque driver , which was good quality until it broke. Have had 2 which have only lasted just over a year.Seem to have lots of variety in there range..Would obviously like them to be cheaper. But for the general quality they are priced. Reasonably.

Spud the Sparky - November 12, 2019 @ 05:58

Review for Wiha Replies for Wiha

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Because I've heard good things about them..Because I had a terminal driver that snapped as the tip was slightly to long.Lots to choose from in the wiha product range.Probably one of the cheapest recognised brands of vde screwdrivers.

Quantum electral services - November 12, 2019 @ 05:46

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Not had much to do with the customer service..Always an excellent choice of tools..The full array to tools, for every job..Get what you pay for..

A.p. Bryant electrical LTD - November 12, 2019 @ 05:44

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If any problem they sort straight away and very helpfully staff.I away use there products the screw drivers more than most.The very strong and fit the mcbs.Good as they last.

Routley & lemon - November 12, 2019 @ 05:32

Review for Wiha Replies for Wiha

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Wiha tools are the best in the market and the only company that actually listen to their customers on feedback, and actually change or evolve from that to bring out new products to suit those calls. I was at a tool show at sandown park talking to the guys from wiha About the new 590t how I thought it could have done with integral torque setting adjustment rather than add-on module. Couldn't warrant spending £400+ plus on a new set at the moment (works been a bit slow).The build quality and the weight vs strength of the screwdrivers and bits are the best on the market, the moulding of the handle are a nice fit in the hand which prevents fatigue and I like the change in designs of side cutters and pliers and the attempt at a muti function tool..Again they listen to what the market is calling for and work with each section of the industry to come up with designs that work for the specific requirements asked, it seems all over manufacturers just copy.They Aren't the cheapest in the market but you get what you pay for at the end of the day.

Martin Rose. Electrical Contractor - November 12, 2019 @ 05:27

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Always putting the customer first.Reliable, strong and lasting.Everything covered for all my electrical needs.Not the cheapest but quality tools.

ABK ELECTRICAL - November 12, 2019 @ 04:59

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Not really had to have many dealings to form a solid opinion but seem a well informed solid company.Used Whia screwdrivers for years always durable and quality.Pretty much everything I need in the range.Not the cheapest but reassuringly expensive for the quality.

Andrew Rise plumbing and heating - November 12, 2019 @ 04:50

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Replaced some pz2 bit heads which had not lasted as long as I had hoped. Great customer service, will certainly keep using wiha.The tools I have used all seem to be of a high build quality which will last a long time..Good size and variety range of tools and equipment.More expensive than other brands but certainly better quality and longer lasting which I feel makes it worth it.

RNB Electrical Services - November 12, 2019 @ 03:07

Review for Wiha Replies for Wiha

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First rate service all round.Good quality products. Reliable and nice feel to them..Good product range and variety.Not always the cheapest but reliable.

Inglis Electrical - November 12, 2019 @ 03:00

Review for Wiha Replies for Wiha

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If i have ever had a snapped wiha driver, I just take it back to my local wholesalers and they will replace it foc.Great quality tools, especially the slim range.Great range of tools available.You get what you pay for.

M.C.Electrics - November 12, 2019 @ 02:58

Review for Wiha Replies for Wiha

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Friendly staff and very helpful and knowledgeable.You can feel the quality in the product fit nicely in the hand.You seem to have a wide range of tools for the trade person.Medium priced not cheap but you get what you pay for quality and reliable tools.

Daybury Electrical Services - November 12, 2019 @ 02:01

Review for Wiha Replies for Wiha

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The product is so good I haven’t had to use them yet.It has a good feel and engineered well.Excellent I have a Tork set which is a great product.Probably not cheapest on the market.

R West Electrical - November 12, 2019 @ 02:01

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Had a faulty screwdriver replaced.Tried all other brands of electrical screwdrivers wiha is all I use now.I’ve only used the screwdrivers so cannot comment on the rest of the range.Great prices normally around £20 for a set at screwfix.

AJPElectrical Services - November 12, 2019 @ 01:43

Review for Wiha Replies for Wiha

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No experience of customer service direct from Wiha.Everything seems to work how it should.Unsure what your full product range is.Reassuringly expensive.

GPS Electrical - November 12, 2019 @ 01:17

Review for Wiha Replies for Wiha

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A professional range for professional people requires a professional service..Comfort and control, designed to get the job done..A full range of products available for Electricians, giving both comfort and safety..If you want real professional tools, then don't expect to pay non professional prices. Tools that last cost a little more than those that don't..

Nmh electrician and locksmith - November 12, 2019 @ 12:51

Review for Wiha Replies for Wiha

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The products that wish provide are great quality and a low price.The quality is up there with products from ck and draper.With a have a great product range.When ever I need a cheap but reliable tool I turn to wiha.

DRC Electrical Services - November 12, 2019 @ 12:47

Review for Wiha Replies for Wiha

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So far I never have had a reason to contact for faulty products.I have had no products yet that I have needed to replace.A very full range for the electrician.I would always like it a bit cheaper :-).

Tripped electrical - November 12, 2019 @ 12:29

Review for Wiha Replies for Wiha

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Because you asked me to rate the customer service even though I've not had customer service experience.First choice out of all makes.Screwdrive and bits what else to choose from.Meant to put 4.

Parker and sons electrical ltd - November 12, 2019 @ 10:06

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High quality ,good range reasonable prices.Tough professional product.A reliable high quality tools for electricians.For quality the price is fantastic.

MB-lec Ltd - November 12, 2019 @ 09:59

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Friendly and informative, happy to listen..Love the tools, sturdy and reliable..Reliable and well engineered gear!.Can’t put a price on quality and satisfaction..

A D Howard Services - November 12, 2019 @ 09:29

Review for Wiha Replies for Wiha

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I have not had very much experience with customer services that have what I have had it was very good.Have not had any products break, Grey longevity and fit for purpose.The quality of the materials and ergonomic feel is very good. I always feel the tools are up to the task..I find Wiha very competitive.

Atkinson Electrical Installations Ltd - November 12, 2019 @ 08:52

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Quality of tools don’t buy anything else.For quality.For tools that last and do the job.Worth spending the money even if they are a little more expensive than other competitors.

Edwards - November 12, 2019 @ 08:36

Review for Wiha Replies for Wiha

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Generally experienced at Elex/toolfair always positive.Second to none!.I would really appreciate you making more tools, I always use top brands and you have a great name and rep! Make more for us :).Quality is not cheap, cheap is not quality!.

Northants Electrics - November 12, 2019 @ 08:22

Review for Wiha Replies for Wiha

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We haven’t had the need to contact Wiha’s customer services yet, have been really pleased with their screwdrivers durability and feel..As stated above, due to the durability and feel, we only use Wiha.It’s as if Wiha we’re past electricians, they create what we need!.Have to admit..... it’s great when they come on offer in Screwfix, always buy a spare set to replace any ‘borrowed ones’.

SAFGas Ltd - November 12, 2019 @ 08:20

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Always on the ball, respond quickly & professionally.Never had an issue as such a good solid built product.Cater for every situation.You get what you pay for & so this is what you get......

illuminate Electrics - November 12, 2019 @ 08:02

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Never had to use your customer service..Never had any problems with your tools. Screwdriver are spot on..Your range is good, but you can never have a big enough range of kit..You are not the cheapest or the most expensive. You are middle of the road..

The Boiler Guys - November 12, 2019 @ 07:55

Review for Wiha Replies for Wiha

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Great friendly response to customer queries.Quite clearly made to last, well finished off products, using quality materials, screw driver tips are tough clean and a pleasure to use..Wiha caters for for all I need and makes a great impression.We all love great tools but I always look for discounts.

M Wakeley Electrical - November 12, 2019 @ 07:50

Review for Wiha Replies for Wiha

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Good knowledge of the products and swift response times.The Wiha tools I own are top quality and perfect for what they are designed for. I can’t rate them high enough.I’m not familiar with the entire range, the screwdrivers I own are perfect.Although more expensive than some other brands the quality shows and it’s a case of the old adage “you get what you pay for”.

Salcco - November 12, 2019 @ 07:12

Review for Wiha Replies for Wiha

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I have not had any dealings with Will her so I can only base it as a good result which is three stars.I have not used it yet so I can only put it down as a.Same as above I haven’t use it so put it down as one.Haven’t bought it I don’t know what rate do stuff for the one.

Martin Kaine - November 12, 2019 @ 06:22

Review for Wiha Replies for Wiha

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Very helpful and a good knowledge of products.I've been using wiha for years and never had a problem with the quality of the tool.Massive range of products for us sparkys.You pay for what you get these days,wiha is at the top for quality.

M. Cox Electrical - November 12, 2019 @ 04:25

Review for Wiha Replies for Wiha

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The score is more in relation to the encounters I’ve had with your staff be it at trade shows, reps at the wholesalers. My questions and queries always get answered, any problems always get an explanation and if necessary a replacement tool without questions..My go to tool in my box. There is nothing more to add..I’ve not really have a chance to have a going on everything (that’s why 4stars) however 90% of tools I need for my electrical work is Wiha..You could get vde rated tools cheaper however once using them the lack of quality is obvious. I always pay a little more for Wiha because it worth it..

Stuart mills - November 12, 2019 @ 12:39

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Any dealings have been positive.Because the screw drivers are far superior in durability, strength and comfort to any of the competitors.Because screw drivers are extremely easy to get.Because you are cheaper than some of your less quality competitors.

St electricals - November 12, 2019 @ 12:08

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As your tools have been so good, never had to use customer service, so had to rate 5.Strong durable and compact.There is everything you need for all jobs.Everything could be cheaper but it’s still value for money.

Optimum electrics - November 11, 2019 @ 11:41

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Never had any problems with any products.Used whia screwdrivers for the last few years, only had to replace them if i lose them.Not widely advertised.Incredible value for money.

A.S ELECTRICAL - November 11, 2019 @ 11:39

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Great service.Have been using the product for many years and rarly fails on me.Screwdrivers are brilliant , I like the cutters too.Great price.

Hampton Electrical Systems Ltd - November 11, 2019 @ 11:18

Review for Wiha Replies for Wiha

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I have used Wiha screwdrivers for a while now and found them to be robust precision tools with good durability. I always use quality tools as it all contributes to a successful business. I haven’t had cause to use Wiha customer service which talks volumes!.Robust precision made tools.Wholesalers seem to stock a good range of Wiha products providing most day to day hand tools I may require.Price range is good for the quality of the products.

Electrical and security - November 11, 2019 @ 10:41

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Always my 1st choice of tools ...full of quality and never had any problems with returning items which haven't stood up to the constant abuse I give them.Have tried many brands and always feel wiha is well priced for what you get.Can only think of a few products that you need to add to your range...Not the cheapest but the quality out ways the price.

Aa Brighthouse - November 11, 2019 @ 10:31

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I've never used customer service because I didn't need it, I've never had a problem with Wiha products so far..I have never had a problem with Wiha products and from what I see, I hope that this will never happen..Great product so far.Sometimes it's a little expensive, but you pay for quality.

JPE Electrical Services - November 11, 2019 @ 10:24

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I haven't actually found the need to use the custom services, so felt it unfair to give 5 or indeed 1 star star rating. So went for the middle..Because I use and like the screwdrivers. They are comfortable in hand, strong and slim enough for many applications..The screwdriver range covers all applications and very rarely let's yiu down..Well to be honest you cant put a price on the right tool for the right job and plus mine take a right beating sometimes..

DC Electrics UK - November 11, 2019 @ 10:23

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Haven’t had any specific dealings with the customer service side.I only buy Wiha screwdrivers now. Great quality, no urge to stray..I only really know Wiha for the screwdriver and side cutter range. I don’t feel like other products are marketed as hard.Well priced, well designed, hardy tools..

Storm Contracting Ltd - November 11, 2019 @ 10:19

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Great well made tools that last!.The product lasts longer than its competitors.From precision to large screwdrivers - for an Electrcian you have everything covered.You probably pay a bit more - but they last longer!.

Sovereign Property & Electrical Ltd - November 11, 2019 @ 10:08

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Most Wiha purchases are more often from suppliers and 'direct' wiha customer services are a rarity. I've had no adverse or other interaction with customer services other than meetings at shows? 3 represents a neither one way or other remark.Wiha is an industry approved tool supplier and is rated highly. Continued use with no breakages and safety guaranteed is proven.Again most electricians will approve wiha as an industry proven tool maker with the electrician in mind.Took a while but its true to say that quality, safety endurance in a tool is worth the extra. Experience has proven some brands do not last!!.

South Manchester Electrical - November 11, 2019 @ 10:02

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Broke a screwdriver a month after buying, emailed and they sent a replacement forvfree.Good strong quality side cutters, outlasted my other Stanley pair two fold.Not fully sure how extensive the range is but I'm willing to find out and see.Great value for money, not over expensive like some brands.

DC Services Electrical Contractors - November 11, 2019 @ 10:02

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Very helpful and informative at the Elex shows.I have been using the Torque screwdriver set now for a few years it’s reliable, robust, easy and comfortable to use.A very good range of hand tools.The Torque screwdriver I’ve got is wearing well and has many years of use left in it, so worth paying the price.

Lawsonselectricallimited - November 11, 2019 @ 09:57

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We have used wiha tool over the last 3 years and are very pleased with them we did have one faulty tool which was immediately replaced first class service we are happy to recommend them to anybody.The tools are comfortable to use and are hard wearing.Wiha Tools cover every aspect of the electrical industry and have some nice innovations.We don’t find them any more expensive than any other insulated tool of quality in the marketplace.

Wanless Industrial - November 11, 2019 @ 09:54

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Good Quality tools but always room for improvement.Quality products but always room for improvements.Same as before.Whia is not cheap but you get what you pay for.

All Electrical Services - November 11, 2019 @ 09:52

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i have average experience in electrical fair in sandown.well, they are good , but there are better ones in the market like knipex.compare to other manufacturers.your products are expensive compare to others.

M.E.T Electrical Ltd - November 11, 2019 @ 09:39

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Good product, but not had to call customer service - never had to deal with them so cannot comment this. Based on product only.Really good products, feel good in hand, nice to use. Chipped screwdrivers quite quickly.Lots of different products all with good quality. Not used speed range yet....Good product. Found the screwdrivers chipped.

RK electrical - November 11, 2019 @ 09:38

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Never dealt with the costomer service team before so can not score high or los.Very good product.Mistake should be 4 star's.Good quality and to score 5 make it cheaper.

MACDC ELECTRICS LTD - November 11, 2019 @ 09:33

Review for Wiha Replies for Wiha

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Have a lot of wiha tools, 1 particular pop up multi screwdriver failed prematurely I contacted customer services who arranged a replacement and had it sent out to me within a day of calling them up.Due to the environments we work in their tools stand up to the task well.Great range of tools for Electrical installation work.Well priced.

Medway Electrician Ltd - November 11, 2019 @ 09:32

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Taking an interest in what the trade think and need.Long lasting tools.A wide and varied range of professional tools.Quality always requires paying for.

DEA Electrics LTD - November 11, 2019 @ 09:28

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Tools are amazing, never had an issue.Never had an issue with the quality.Just what a testing and inspection spark needs.Expensive but good quality.

Jeremy Thomson Electrical - November 11, 2019 @ 09:28

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I use wiha screwdrivers and pliers but have not had to contact customer sevice.the tools are comfortable to use but are not as clean cutting as expected.all good for my requirements.similar products may be not as good quality but much cheaper.

BW Electrical (South West) Ltd - November 11, 2019 @ 09:12

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Never used their customer service so cannot judge.The screwdrivers I used of theirs were good but I would have preferred bigger handles.Only ever used their screwdrivers.The screwdrivers I had lasted.

Thomas Chaney Electrical Services - November 11, 2019 @ 09:08

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From what I have experienced the customer service was good.You make my favourite screwdrivers.You have a good product range although I haven't used all of it..Most of the tools I have seen or purchased have been of good quality and so they are worth the cost.

JM Electrical - November 11, 2019 @ 09:07

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Always helpful.Products do the job and last long Very durable.Snips, to grips and all the screwdrivers you need.The tools last long and are very durable.

RJW property services - November 11, 2019 @ 08:59

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Helpful knowledgeable staff, who are always ready to help.Tools that are capable of doing a hard days work, also a wide range that you always have the right tool for the job.You can always get the right tool for the job, which will always save you time and effort.The amount you pay for whia quality is a lot less than for so called superior products.

McCormick Electrical - November 11, 2019 @ 08:59

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Have spoken to other electricians in the past about tool quality & prices & usually get mixed feelings regarding the company..Have had issues with their cartridge handled screwdrivers in the last 3 years.I have no interest in budget priced tools & have always kitted my men with Wiha tools as amongst other brands as standard practice..Prices are just a wee bit steep..

Mead Electrical Services - November 11, 2019 @ 08:58

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Not had experience of customer services.Just a great product and has lasted me years.I find they cover almost every tool I need.It’s a good price but I do find replacement bit heads a little bit costly..

MP Electrical LTD - November 11, 2019 @ 08:54

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There is always room for improvement. Over all very good though.After using knipex for years i find the pliers and side cutters are not quite as good.A better selection of cable cutters is needed.Good quality for the price of tools.

E3 Electrical - November 11, 2019 @ 08:41

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The products are innovative and long lasting.Longlasting.A professional look and feel as well as long lasting.Some rpoducts are very expensive compared to other brands.

Aurora building and maintenance - November 11, 2019 @ 08:34

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Not used so I can’t say but I will update when I have.Decent screwdrivers never had a problem with them.No power tool.Not the cheapest but also not the most expensive.

Local council - November 11, 2019 @ 08:33

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Whenever there has been an issue it has always been rectified.Brilliant tools, feel brilliant in your hands and comfortable to use.An extensive range for every electrician.Compared to other products great value for money.

A&m solutions Uk ltd - November 11, 2019 @ 08:32

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No matter the problem wiha always solve it with a can do attitude and adult approach, a rare thing these days.Recently purchased the wiha tool kit and haven’t used anything built to this high standard before and doubt I will see anything this well made by any other brand.Unlike all other products I haven’t yet found a tool that wiha hasn’t produced.Very competitive pricing in range compared to competitors.

AMI Electrical Limited - November 11, 2019 @ 08:28

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Nothing is too much trouble.Excellent reliable products.Extensive range.You get way at you pay for.....good quality gear at affordable prices.

L coupe electrical - November 11, 2019 @ 08:27

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Never had to ring/ deal with it but like anything theirs always room for improvement.Products good, just price of certain items are expensive.Answers from before.Not the cheapest product but good quality.

Toothpick - November 11, 2019 @ 08:20

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Nice people, being helpful.Robust gear, nicely designed, lightweight, ergonomic.Nearly all that pro spark needs.A bit overpriced, however still good value.

ThinkBig Electrics - November 11, 2019 @ 08:18

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Excellent products and good customer service.Strong reliable equipment.Good variety of items and always innovating products that make life easy for the average electrician.Sometimes the products are priced a bit too high.

Craig Houliston electrician - November 11, 2019 @ 08:18

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Can’t comment on complaints but have met Tony Martin and he’s a very knowledgeable and genuine salesman and great service from him.I didn’t I wanted to say 5 but can’t go back Great product never had problem.Always have what I need.Expensive but great product however as half Yorkshire and half Scottish feel free to lower prices lol.

Lawson’s electrical ltd - November 11, 2019 @ 08:16

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Replacement tools were sent promptly and customer service phone call was easy and efficiently dealt with.The products have been durable and value for money.Great selection of products, I have had the experience of them all.Your products have initially seemed expensive, but have out last other products on the market.

Sussex View Electrical and Property - November 11, 2019 @ 08:10

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The details on your products cover all the information required before purchasing..I have found the overall quality has been built for comfort of use, a high lasting standard and looks great..Great selection for everyone..Everyone wants lower prices or better deals..

AMI Electrical Limited - November 11, 2019 @ 08:04

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Excellent customer service nothing is too much trouble. Very accommodating..Unrivalled German quality.Excellent product range for all types of installation work..Great value for the exceptional quality.

Daniel Electrical - November 11, 2019 @ 08:02

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I have a wiha torque screwdriver set. It very good all but the various attachem nets can easily come out.Good sturdy quality.Good range of products available..Not the the cheapest on the market, but also not the most expensive in terms a quality against price.

Darkstar Services Ltd - November 11, 2019 @ 07:55

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The wiha tools i currently use are well engineered and show good consideration for the end user. I’ve not needed to use customer support myself yet but all feedback i’ve heard has been positive..Well engineered, good quality bits. Effective insulation and well designed sturdy containers when not in use..High quality premium products at an acceptable price. After 13 years engineering experience including military, wiha tools remain my go to choice..Good price for premium products. Not cheap but you get quality if you pay for it..

Nyland Electrical Services - November 11, 2019 @ 07:53

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reps on the stand at ELEX Alexandra palace we're very helpful and friendly.I've been using Wiha for just over 18 months now, and not a single screwdriver has Failed. the only brand ive used where ive had this. great quality.Seem to have every scenario thought of.quality at a price that doesn't break the bank..

JPS Electrical Services - November 11, 2019 @ 07:53

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It takes absolute excellence to achieve 5 stars :).I’ve been extremely happy with my Wiha screwdriver set and the Wiha stubby set. The product always gets me out of those tight situations.Wiha are a fantastic product. My toolbag wouldn’t be complete without it.Wiha produce fantastic products at affordable prices without compromising quality.

Major Glass and Glazing Ltd - November 11, 2019 @ 07:49

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Very quick at responding and sorting out the issue at hand.Tough, high quality..Wide range of quality tools.You get what you pay for and I think you get great quality stuff for the price they are.

E & B Barlow electrical services - November 11, 2019 @ 07:46

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Been using wiha’s slim fix screwdrivers for a number of years now and I find them the best in the market..Quality and comfort are 5 star.This is only because I only used your screwdriver and non of your other tools..I don’t find them dear so if you break one or loose one then it’s not the end of the world..

Lc Fisher Electrical Services - November 11, 2019 @ 07:46

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Very helpful & friendly,very easy to talk to..While using the products you can see and feel the quality..Great range selection very versatile..Value Is spot on , you get a great product for a great price..

Elite Lighting & Electrical - November 11, 2019 @ 07:45

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Having met some of the team at the elex show in harrogate for the last couple of years they are helpful and know the products.I have owned a few of the interchangeable screwdriver sets and never had any issues, also bought one of the first torque drivers and still use it today.When looking at the range of products at the elec show it’s clear that the product range is vast.Some of the bits are expensive but at the same time you get what you pay for.

Heath Electrical Services - November 11, 2019 @ 07:45

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Only ever come across wiha’s staff at trade shows. Always very knowledgeable..Perfect apart from the speed e. The maximum torque output is poor and sometimes struggles to even do up screws..Need more variety of tools..Many tools are far more expensive then competitors..

BN Electrical Services - November 11, 2019 @ 07:44

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Personally had no need to contact their customer services but I know friends had an issue and have said they received great service.I’ve been using the slim fit screwdrivers for two or three years after being a staunch Irazola fan, I find them good quality and robust , now just need to stop losing them!.I only ever really notice the screwdrivers, could be worth expanding the range. But on the other hand if you specialise in one thing and have it nailed, not always a bad thing.Towards the expensive end of the screwdriver market but as previously mentioned the quality is there to warrant it..

Holt’s Electrical Services - November 11, 2019 @ 07:43

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Having had whoa products in the past and having some unfortunately fail Wigan’s reps have always sourced replacements where applicable, they have also helped me out in product selection..Very little products fail.There is no company on the market with such a vast innovative tool catalogue specifically aimed at electricians..Cost is slightly high but I know when I buy a Wiha product it’s going to last!.

Routley & Lemon - November 11, 2019 @ 07:41

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Always have answered my questions and when entered your shops had good service and advice.Never had a broken tool through use.Full range and more than I could need.Some tools are a bit on the expensive side.

Just Electrical - November 11, 2019 @ 07:36

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Benefit of the doubt as never needed to contact them.Had two terminal drivers snap their tips, that was after alot of use..Most of the time I can find what I need. if not then nipex or ck.Mainly buy on special deals.

JP Electrical - November 11, 2019 @ 07:35

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I have used Wiha slimbit drivers for at least 4-5 years, over the years wiha have always solved any problems with the upmost efficiency such as a problem where blades easily fell out of the handles bit holder. These were replaced by Wiha and the mechanism swiftly modified to prevent issues occurring with the product going forward.I have the Wiha slimbit VDE set as well as the stubby driver, long nose pliers and combination pliers. The finish on the tools is always top notch the grips are comfortable and hard wearing. The jaws on the pliers are tough and dont tarnish easily unlike some other brands. The ever extending range of bits for the slimbit handles means every driving application can be carried out with one core set.As said previously the wiha range covers almost every eventuality for electricians from domestic and commercial to industrial. The driver range is continually updated to ensure every application is covered from basic screwdrivers to torque, hex and even nut drivers..The tools quality accurately represents their price point when compared to their peers Wiha are often like for like in quality but at a reasonable price point..

Cowley electrical contractors ltd - November 11, 2019 @ 07:33

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NO FUSS WHEN I NEEDED TO REPLACE TOOLS UNDER WARRANTY.THEY TAKE A LOT OF ABUSE DAY TO DAY AND STILL PERFORM.VERY INATIVE.TOP END PRICES BUT VERY GOOD KIT , I DONT MIND PAYING IF THEY LAST.

A&M Solutions (UK) Ltd - November 11, 2019 @ 07:31

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Not had to use customer service directly but have dealt with the local sales rep who quickly resolved an issue I had with no problems at all..I have used Wiha for a number of years and find the quality is exceptionally good and live up to day to day abuse..Wiha have a tool for every job and I've never struggled to find a product I have needed..They are expensive compared with competitors but I do find Wiha is better quality for the price..

Osborne Electrical & Maintenance - November 11, 2019 @ 07:23

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Faultless and professional.I haven't broken a Wiha tool yet! That's quality!.Easy to kit out Wiha, especially when it's your goto brand.Good suppliers means good price!.

Major Glass and Glazing Ltd - November 11, 2019 @ 07:22

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Quick at responding and sorting out any issues.Good quality, but sometimes areas of tools may be weak.Good range of tools.Good tools for the price.

Hodgson Electrical - November 11, 2019 @ 07:19

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Always had a no quibble approach to baby issues I have encountered.I find the screwdivers some of the best quality about I especially like the slim drivers smgor getting in tight terminals.Wide range of quality products with a large focus on the electrician.Not the cheapest tools available but the cost is justified in the quality.

HW UK SERVICES LTD - November 11, 2019 @ 07:16

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Im a Festool fan and some festool accessories are made by Wiha. Also Slimline screwdrivers are the best to work with. Newer had a problem with it.Build to last. Handle for screwdrivers are ergonomic. Torque screwdriver feom Wiha is a way better and easier to set that a Wera.When we compare Wiha to wera or knipex you are a little behind.Quality tools that last longer and do the job right is what we looking for. Do it once do it right. Thats our motto so tools need to be spot on. When we compare the wiha to the other brand they keep their value over time.

PG Electricals - November 11, 2019 @ 07:12

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I haven't had to deal with direct but I would expect there customer service to be as good as the tools I use..Mainly use there cutters and drivers, the product quality is good and they are comfortable to use and last a long time.Reasonable pricing and well made products.Good value for money and an affordable product.

Cotswold Electrical Installations - November 11, 2019 @ 07:11

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